Elite.Parts chervon right Manufacturers chervon right S chervon right SEALEVEL SYSTEMS chervon right 3087
About product Features Datasheet FAQ

SEALEVEL SYSTEMS 3087

Image of SEALEVEL SYSTEMS 3087

Description

SERIAL I/O - Async, ISA, RS-232/422/485 Interface, ports: 2 , COMM+2/EX

Part Number

3087

Price

Request Quote

Manufacturer

SEALEVEL SYSTEMS

Lead Time

Request Quote

Category

PRODUCTS - 3

Features

Datasheet

pdf file

3087.pdf

139 KiB

Extracted Text

TM COMM+2/EX USER MANUAL Sealevel Systems, Inc. 155 Technology Place Phone: (864) 843-4343 FAX: (864) 843-3067 P.O. Box 830 Liberty, SC 29657 USA www.sealevel.com Contents INTRODUCTION ........................................................................ 1 OVERVIEW ...........................................................................................1 WHAT’S INCLUDED..............................................................................1 FACTORY DEFAULT SETTINGS..............................................................1 CARD SETUP............................................................................. 2 ADDRESS SELECTION............................................................................2 PORT ENABLE / DISABLE.....................................................................3 INTERFACE SELECTION.........................................................................3 RS-422/485....................................................................................3 RS-232............................................................................................3 IRQ SELECTION...................................................................................3 INTERRUPT MODES ..............................................................................4 HEADERS E3 AND E4 ..........................................................................5 INSTALLATION.......................................................................... 6 OPERATING SYSTEM INSTALLATION ....................................................6 For Windows Users .......................................................................6 Other Operating Systems ..............................................................6 TECHNICAL DESCRIPTION ....................................................... 7 FEATURES............................................................................................7 MODEM CONTROL SIGNAL CONSIDERATIONS......................................7 LINE TERMINATION..............................................................................7 CONNECTOR PIN ASSIGNMENTS...........................................................8 RS-232 (Male DB9) ......................................................................8 RS-422/485 (Male DB9) ..............................................................8 SPECIFICATIONS....................................................................... 9 ENVIRONMENTAL SPECIFICATIONS.......................................................9 MANUFACTURING................................................................................9 POWER CONSUMPTION........................................................................9 MEAN TIME BETWEEN FAILURES (MTBF) ..........................................9 PHYSICAL DIMENSIONS........................................................................9 APPENDIX A - TROUBLESHOOTING....................................... 10 APPENDIX B - HOW TO GET ASSISTANCE............................. 11 APPENDIX C - ELECTRICAL INTERFACE................................ 12 RS-232.............................................................................................12 RS-422.............................................................................................12 RS-485.............................................................................................13 APPENDIX D - ASYNCHRONOUS COMMUNICATIONS ............ 14 APPENDIX E - SILK-SCREEN.................................................. 15 APPENDIX F - SCHEMATIC..................................................... 16 APPENDIX G - COMPLIANCE NOTICES .................................. 18 FEDERAL COMMUNICATIONS COMMISSION STATEMENT...................18 EMC DIRECTIVE STATEMENT ...........................................................18 WARRANTY............................................................................ 19 Figures Figure 1 - Address Selection Table..................................................................2 Figure 2 - DIP-Switch Illustration....................................................................2 Figure 3 - Header E1 and E2, IRQ Selection..................................................3 Figure 4 - Headers E9 and E10, Normal IRQ Mode ......................................4 Figure 5 - Headers E9 and E10, Shared IRQ Mode.......................................4 Figure 6 - Headers E9 and E10, Sharing IRQ’s with another adapter..........5 Figure 7 - Asynchronous Communications Bit Diagram...............................14 © 1999i Sealevel Systems, Incorporated. All rights reserved. Introduction Introduction Overview The Sealevel COMM+2/EX provides the PC with 2 asynchronous serial ports providing a versatile interface field selectable as RS-232 for modems, printers and plotters, as well as RS-422/485 for industrial automation and control applications. What’s Included The COMM+2/EX is shipped with the following items. If any of these items are missing or damaged, contact the supplier. · COMM+2/EX Serial I/O Adapter · Serial Utility Software · User Manual Factory Default Settings The COMM+2/EX factory default settings are as follows: Port # Base Address IRQ Electrical Interface Port 1 280 5 RS-422 Port 2 288 10 RS-422 To install the COMM+2/EX using factory default settings, refer to Installation on page 6. For your reference, record installed COMM+2/EX settings below: Port # Base Address IRQ Electrical Interface Sealevel Systems COMM+2/EX Page 1 Card Setup Card Setup The COMM+2/EX contains several jumper straps which must be set for proper operation. Address Selection Each port on the COMM+2/EX occupies eight consecutive I/O locations. A DIP-switch is used to set the base address for these locations. Be careful when selecting the base address as some selections conflict with existing ports. The following table shows several examples that typically do not cause a conflict. SW1 sets the I/O address for port 1 of the COMM+2/EX and SW2 sets the address for port 2. Address Binary Switch Position Setting Hex A9 A0 1 2 3 4 5 6 7 280-287 1010000XXX Off On Off On On On On 2A0-2A7 1010100XXX Off On Off On Off On On 2E8-2EF 1011101XXX Off On Off Off Off On Off 2F8-2FF 1011111XXX Off On Off Off Off Off Off 3E8-3EF 1111101XXX Off Off Off Off Off On Off 300-307 1100000XXX Off Off On On On On On 328-32F 1100101XXX Off Off On On Off On Off 3F8-3FF 1111111XXX Off Off Off Off Off Off Off Figure 1 - Address Selection Table The following illustration shows the correlation between the DIP-switch setting and the address bits used to determine the base address. In the example below, address 300 is selected as a base. Address 300 in binary is XX11 0000 0XXX where X = a non-selectable address bit. A9 A3 EN ON 1 2 3 4 5 6 7 8 Figure 2 - DIP-Switch Illustration Note: Setting the switch ‘On’ or ‘Closed’ corresponds to a ‘0’ in the address, while leaving it ‘Off’ or ‘Open’ corresponds to a ‘1’. Refer to Appendix A for common address contentions. Sealevel Systems COMM+2/EX Page 2 Card Setup Port Enable / Disable Each port on the COMM+2/EX can be enabled or disabled with switch position 8 on the DIP-switch. The port is enabled with the switch ‘On’ or ‘Closed’ and disabled when ‘Off’ or ‘Open’. If any port is disabled, be sure to disable the interrupt request for that port by removing the IRQ jumper. Interface Selection RS-422/485 To select the RS-422/485 mode of operation install dip shunts in sockets found at E6 and E7. E6 sets Port 1 and E7 sets Port 2. RS-232 To select the RS-232 mode of operation install dip shunts in sockets found at E5 and E8. E5 sets Port 1 and E8 sets Port 2. IRQ Selection Headers E1 and E2 select the interrupt request for each serial port (E1 - Port 2, E2 - Port 1). If COM1: is selected, the corresponding jumper must be on the IRQ4 setting. If COM2: is selected, the corresponding jumper must be on IRQ3. E1 2/9 3 4 5 7 10 11 12 15 E2 2/9 3 4 5 7 10 11 12 15 Figure 3 - Header E1 and E2, IRQ Selection Any two or more ports can share a common IRQ, provided a polling driver is used, by placing the jumpers on the same IRQ setting and setting the appropriate selections at E3. The following examples show the setup if a polling driver is used. NOTE: Windows does not provide a polling driver. Consult your particular software for IRQ selection. If no interrupt is desired, remove the jumper. Sealevel Systems COMM+2/EX Page 3 Card Setup Interrupt Modes Headers E9 and E10 select the interrupt modes for each port. Each port must be set in the correct mode to insure proper installation. E10 sets Port 1 and E9 sets Port 2 ‘N’ indicates the (N)ormal, single interrupt per port mode. ‘S’ Indicates the (S)hared interrupt mode, which allows more than one port to access a single IRQ. Any two or more ports can share a common IRQ by placing the jumpers on the same IRQ setting, and setting the appropriate selections at E1. Consult your particular software for IRQ selection. If no interrupt is desired, remove the jumper. ‘M’ indicates the inclusion of a 1K ohm pull-down resistor required on one port when sharing interrupts. N S M N S M Figure 4 - Headers E9 and E10, Normal IRQ Mode Set the jumpers to ‘S’ for shared interrupt mode on all blocks sharing an IRQ except one. Set that port block for ‘M’. This provides the pull-down resistor circuit that makes sharing of IRQs possible. If you are using more than one COMM+2/EX or a compatible adapter in a bus you should only have one port set to ‘M’. The following example shows both ports sharing a single IRQ. N S M N S M Figure 5 - Headers E9 and E10, Shared IRQ Mode Sealevel Systems COMM+2/EX Page 4 E9 E10 E9 E10 Card Setup Set the jumper to ‘S’ if you are using more than one COMM+2/EX in a bus or you wish to completely remove the pull-down resistor for hardware compatibility. Setting the adapter in this configuration when it is not accompanied by a pull-down resistor will prevent the ports from triggering an interrupt. N S M N S M Figure 6 - Headers E9 and E10, Sharing IRQ’s with another adapter Headers E3 and E4 Position ‘A’ Determines whether the RS-485 driver is enabled by the UART signal Request To Send (RTS) or always enabled. With the jumper installed in position ‘A’, RTS enables the driver. Removing the jumper enables the driver regardless of RTS. E4 sets Port 1 while E3 sets Port 2. This jumper should only be set to ‘A’ if you are running the board in a multi-drop polled environment such as RS-485, and you have software that ‘knows how to talk’ on the RS-485 bus. For normal point-to-point RS-422 (such as terminal emulation), make sure that a jumper at position ‘A’ is not in place. Positions ‘B’ & ‘C’ determine whether the board provides a direct ground connection (as in RS-232 and most RS-422), or a 100 ohm high impedance ground. The high impedance ground is normally used by RS-485 (and some RS- 422) to avoid ground loop currents with long cables. Position ‘B’ selects the direct ground and position ‘C’ selects the 100 ohm high impedance ground. A B C A B C Figure 7 - Headers E3 and E4 (Factory Default Sealevel Systems COMM+2/EX Page 5 E9 E10 Installation Installation The COMM+2/EX can be installed in any of the PC expansion slots, but to access the ‘AT’ or (E)ISA IRQs (10 - 15) it must be installed in one of the 16 bit slots. The COMM+2/EX contains several jumper straps for each port which must be set for proper operation prior to installing the adapter into the computer. 1. Turn off PC power. Disconnect the power cord. 2. Remove the PC case cover. 3. Locate an available slot and remove the blank metal slot cover. 4. Gently insert the COMM+2/EX into the slot. Make sure that the adapter is seated properly. 5. Replace the screw. 6. Replace the cover. 7. Connect the power cord. Installation is complete. Operating System Installation For Windows Users Start by choosing Install Software at the beginning of the CD. Choose Asynchronous COM: Port Software, SeaCOM. Other Operating Systems Refer to the appropriate section of the Serial Utilities Software. Sealevel Systems COMM+2/EX Page 6 Technical Description Technical Description The COMM+2/EX adapter utilizes the 16550 UART chip. This chip features programmable baud rate, data format, interrupt control and has a 16 byte transmit and receive FIFO. Features · Full independent operation of ports allowing two ports RS-232, two ports RS-422/485 or one port of each. · Addressable as COM1: - COM4: or any other I/O address up to 3FF Hex. · ‘Shareable’ IRQs allow more than one port to share a single IRQ provided the proper driver is used.. · IRQs 2/9-5, 7, 10, 11, 12, 15 supported · Support for non-standard baud rates available. These baud rates (such as 31.25K or 76.8K baud) are supported by installing a different oscillator. Please consult Sealevel Systems Technical Support for more information. Modem Control Signal Considerations Some software packages require the use of the modem handshake signals such as CTS or DCD. Refer to your application software manual to determine the requirements for modem control signals. If no requirements are mentioned, a safe configuration is to tie DTR to DSR and DCD, and tie RTS to CTS. This configuration will typically satisfy the modem control signal requirements for most communications software. Line Termination Typically, each end of the RS-422/485 bus must have line terminating resistors. A 100 ohm resistor is across each RS-422/485 input and a 1K ohm pull-up/pull-down combination bias the receiver inputs. If more than two RS- 485 nodes are configured in a multi-drop network, only the nodes at each end of the bus should have the 100 ohm resistors installed. Sealevel Systems COMM+2/EX Page 7 Technical Description Connector Pin Assignments RS-232 (Male DB9) Name Pin # Mode TD Transmit Data 3 Output RTS Request To Send 7 Output DTR Data Term Ready 4 Output GND Ground 5 RD Receive Data 2 Input DCD Data Carrier Detect 1 Input DSR Data Set Ready 6 Input CTS Clear To Send 8 Input RI Ring Indicator 9 Input Note: These assignments meet EIA/TIA/ANSI-574 DTE for DB-9 type connectors. RS-422/485 (Male DB9) Signal Name Pin # Mode GND Ground 5 TX + Transmit Data Positive 4 Output TX- Transmit Data Negative 3 Output RTS+ Request To Send Positive 6 Output RTS- Request To Send Negative 7 Output RX+ Receive Data Positive 1 Input RX- Receive Data Negative 2 Input CTS+ Clear To Send Positive 9 Input CTS- Clear To Send Negative 8 Input Technical Note: Please terminate any control signals that are not going to be used. The most common way to do this is connect RTS to CTS and RI. Also, connect DCD to DTR and DSR. Terminating these pins, if not used, will help insure you get the best performance from your adapter. Sealevel Systems COMM+2/EX Page 8 Specifications Specifications Environmental Specifications Specification Operating Storage Temperature Range 0º to 50º C -20º to 70º C (32º to 122º F) (-4º to 158º F) Humidity Range 10 to 90% R.H. 10 to 90% R.H. Non-Condensing Non-Condensing Manufacturing · IPC 610-B Class-III standards are adhered to with a 0.1 visual A.Q.L. and 100% Functional Testing. · All Sealevel Systems Printed Circuit boards are built to U.L. 94V0 rating and are 100% electrically tested. These printed circuit boards are solder mask over bare copper or solder mask over tin nickel. Power Consumption Supply line +12 VDC -12 VDC +5 VDC Rating 50 mA 50 mA 195 mA Mean Time Between Failures (MTBF) Greater than 150,000 hours. (Calculated) Physical Dimensions Board length 6.9 inches (17.53 cm) Board Height including Goldfingers 4.2 inches (8.89 cm) Board Height excluding Goldfingers 3.9 inches (8.13 cm) Sealevel Systems COMM+2/EX Page 9 Appendix A - Troubleshooting Appendix A - Troubleshooting Serial Utility test software is supplied with the Sealevel Systems adapter and will be used in the troubleshooting procedures. By using this software and following these simple steps, most common problems can be eliminated without the need to call Technical Support. 1. Identify all I/O adapters currently installed in your system. This includes your on-board serial ports, controller cards, sound cards etc. The I/O addresses used by these adapters, as well as the IRQ (if any) should be identified. 2. Configure your Sealevel Systems adapter so that there is no conflict with currently installed adapters. No two adapters can occupy the same I/O address. 3. Make sure the Sealevel Systems adapter is using a unique IRQ The IRQ is typically selected via an on-board header block. Refer to the section on Card Setup for help in choosing an I/O address and IRQ. 4. Make sure the Sealevel Systems adapter is securely installed in a motherboard slot. 5. When running DOS, Windows 3.x or other operating systems refer to the Serial Utilities software for that operating system and the User Manual to verify that the Sealevel Systems adapter is configured correctly. The supplied software contains a diagnostic program 'SSD' that runs under DOS and will verify if an adapter is configured properly. This diagnostic program is written with the user in mind and is easy to use. Refer to the DIAG.txt file in the dos\diag directory for detailed instructions on using 'SSD'. 6. For Windows 95/98 and Windows NT, the diagnostic tool 'WinSSD' is installed in the Sealevel folder on the Start Menu during the setup process. First find the ports using the Device Manager, then use 'WinSSD' to verify that the ports are functional. 7. Always use the Sealevel Systems diagnostic software when troubleshooting a problem. This will help eliminate any software issues and identify any hardware conflicts. Sealevel Systems COMM+2/EX Page 10 Appendix B - How To Get Assistance Appendix B - How To Get Assistance Please refer to Appendix A - Troubleshooting prior to calling Technical Support. 1. Read this manual thoroughly before attempting to install the adapter in your system. 2. When calling for technical assistance, please have your user manual and current adapter settings. If possible, please have the adapter installed in a computer ready to run diagnostics. 3. Sealevel Systems maintains a Home page on the Internet. Our home page address is www.sealevel.com. The latest software updates, and newest manuals are available via our FTP site that can be accessed from our home page. 4. Technical support is available Monday to Friday from 8:00 a.m. to 5:00 p.m. Eastern time. Technical support can be reached at (864) 843-4343. RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER. Sealevel Systems COMM+2/EX Page 11 Appendix C - Electrical Interface Appendix C - Electrical Interface RS-232 Quite possibly the most widely used communication standard is RS-232. This implementation has been defined and revised several times and is often referred to as RS-232 or EIA/TIA-232. The IBM PC computer defined the RS-232 port on a 9 pin D sub connector and subsequently the EIA/TIA approved this implementation as the EIA/TIA-574 standard. This standard is defined as the 9-Position Non-Synchronous Interface between Data Terminal Equipment and Data Circuit-Terminating Equipment Employing Serial Binary Data Interchange. Both implementations are in wide spread use and will be referred to as RS-232 in this document. RS-232 is capable of operating at data rates up to 20 Kbps at distances less than 50 ft. The absolute maximum data rate may vary due to line conditions and cable lengths. RS-232 is a single ended or unbalanced interface, meaning that a single electrical signal is compared to a common signal (ground) to determine binary logic states. The RS-232 and the EIA/TIA-574 specification define two types of interface circuits, Data Terminal Equipment (DTE) and Data Circuit-Terminating Equipment (DCE). The COMM+2/EX is a DTE device. RS-422 The RS-422 specification defines the electrical characteristics of balanced voltage digital interface circuits. RS-422 is a differential interface that defines voltage levels and driver/receiver electrical specifications. On a differential interface, logic levels are defined by the difference in voltage between a pair of outputs or inputs. In contrast, a single ended interface, for example RS-232, defines the logic levels as the difference in voltage between a single signal and a common ground connection. Differential interfaces are typically more immune to noise or voltage spikes that may occur on the communication lines. Differential interfaces also have greater drive capabilities that allow for longer cable lengths. RS-422 is rated up to 10 Megabits per second and can have cabling 4000 feet long. RS-422 also defines driver and receiver electrical characteristics that will allow 1 driver and up to 32 receivers on the line at once. RS-422 signal levels range from 0 to +5 volts. RS-422 does not define a physical connector. Sealevel Systems COMM+2/EX Page 12 Appendix C - Electrical Interface RS-485 RS-485 is backwardly compatible with RS-422; however, it is optimized for partyline or multi-drop applications. The output of the RS-422/485 driver is capable of being Active (enabled) or Tri-State (disabled). This capability allows multiple ports to be connected in a multi-drop bus and selectively polled. RS-485 allows cable lengths up to 4000 feet and data rates up to 10 Megabits per second. The signal levels for RS-485 are the same as those defined by RS-422. RS-485 has electrical characteristics that allow for 32 drivers and 32 receivers to be connected to one line. This interface is ideal for multi-drop or network environments. RS-485 tri-state driver (not dual-state) will allow the electrical presence of the driver to be removed from the line. Only one driver may be active at a time and the other driver(s) must be tri-stated. RS-485 can be cabled in two ways, two wire and four wire mode. Two wire mode does not allow for full duplex communication, and requires that data be transferred in only one direction at a time. For half-duplex operation, the two transmit pins should be connected to the two receive pins (Tx+ to Rx+ and Tx- to Rx-). Four wire mode allows full duplex data transfers. RS-485 does not define a connector pin-out or a set of modem control signals. RS-485 does not define a physical connector. Sealevel Systems COMM+2/EX Page 13 Appendix D - Asynchronous Communications Appendix D - Asynchronous Communications Serial data communications implies that individual bits of a character are transmitted consecutively to a receiver that assembles the bits back into a character. Data rate, error checking, handshaking, and character framing (start/stop bits) are pre-defined and must correspond at both the transmitting and receiving ends. Asynchronous communications is the standard means of serial data communication for PC compatibles and PS/2 computers. The original PC was equipped with a communication or COM: port that was designed around an 8250 Universal Asynchronous Receiver Transmitter (UART). This device allows asynchronous serial data to be transferred through a simple and straightforward programming interface. Character boundaries for asynchronous communications are defined by a starting bit followed by a pre-defined number of data bits (5, 6, 7, or 8). The end of the character is defined by the transmission of a pre-defined number of stop bits (usually 1, 1.5 or 2). An extra bit used for error detection is often appended before the stop bits. Idle state of Odd, Even line or Remain Idle or 5 to 8 Data Bits Unused next start bit 1 P STOP BIT 0 1 1.5 2 Figure 8 - Asynchronous Communications Bit Diagram This special bit is called the parity bit. Parity is a simple method of determining if a data bit has been lost or corrupted during transmission. There are several methods for implementing a parity check to guard against data corruption. Common methods are called (E)ven Parity or (O)dd Parity. Sometimes parity is not used to detect errors on the data stream. This is refereed to as (N)o parity. Because each bit in asynchronous communications is sent consecutively, it is easy to generalize asynchronous communications by stating that each character is wrapped (framed) by pre-defined bits to mark the beginning and end of the serial transmission of the character. The data rate and communication parameters for asynchronous communications have to be the same at both the transmitting and receiving ends. The communication parameters are baud rate, parity, number of data bits per character, and stop bits (i.e. 9600,N,8,1). Sealevel Systems COMM+2/EX Page 14 Appendix E - Silk-Screen Appendix E - Silk-Screen 3.9" 6.9" 4.2" Sealevel Systems COMM+2/EX Page 15 Appendix F - Schematic Appendix F - Schematic Sealevel Systems COMM+2/EX Page 16 Appendix F - Schematic Sealevel Systems COMM+2/EX Page 17 Appendix G - Compliance Notices Appendix G - Compliance Notices Federal Communications Commission Statement FCC - This equipment has been tested and found to comply with the limits for Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in such case the user will be required to correct the interference at his own expense. EMC Directive Statement Products bearing the CE Label fulfill the requirements of the EMC directive (89/336/EEC) and of the low-voltage directive (73/23/EEC) issued by the European Commission. To obey these directives, the following European standards must be met: • EN55022 Class A - “Limits and methods of measurement of radio interference characteristics of information technology equipment” • EN55024-‘Information technology equipment Immunity characteristics Limits and methods of measurement. • EN60950 (IEC950) - “Safety of information technology equipment, including electrical business equipment” Warning This is a Class A Product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Always use cabling provided with this product if possible. If no cable is provided or if an alternate cable is required, use high quality shielded cabling to maintain compliance with FCC/EMC directives. Sealevel Systems COMM+2/EX Page 18 Warranty Warranty Sealevel Systems, Inc. provides a lifetime warranty for this product. Should this product fail to be in good working order at any time during this period, Sealevel Systems will, at it's option, replace or repair it at no additional charge except as set forth in the following terms. This warranty does not apply to products damaged by misuse, modifications, accident or disaster. Sealevel Systems assumes no liability for any damages, lost profits, lost savings or any other incidental or consequential damage resulting from the use, misuse of, or inability to use this product. Sealevel Systems will not be liable for any claim made by any other related party. RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER. Sealevel Systems, Incorporated 155 Technology Place P.O. Box 830 Liberty, SC 29657 USA (864) 843-4343 FAX: (864) 843-3067 www.sealevel.com email: support@sealevel.com Technical Support is available from 8 a.m. to 5 p.m. Eastern time. Monday - Friday Trademarks Sealevel Systems, Incorporated acknowledges that all trademarks referenced in this manual are the service mark, trademark, or registered trademark of the respective company. COMM+2/EX is a trademark of Sealevel Systems, Incorporated. Sealevel Systems COMM+2/EX Page 19

Frequently asked questions

What makes Elite.Parts unique?

chervon down
At GID Industrial (Elite.Parts' parent company), we specialize in procuring industrial parts. We know where to find the rare and obsolete equipment that our customers need in order to get back to business. There are other companies who claim to do what we do, but we're confident that our commitment to quality and value is unparalleled in our field.

What kind of warranty will the 3087 have?

chervon down
Warranties differ by part and by which suppliers we use to procure it for you. Sometimes, a part will be sold as-is and without a warranty. Our specialty, single board computers, tend to receive a one-year warranty.

Which carriers does Elite.Parts work with?

chervon down
Elite.Parts can ship via FedEx, UPS, DHL, and USPS. We have accounts with each of them and generally ship using one of those, but we can also ship using your account if you would prefer. However, we can use other carriers if it will be more convenient for you.

Will Elite.Parts sell to me even though I live outside the USA?

chervon down
Absolutely! We are happy to serve customers regardless of location. We work with international clients all the time, and we are familiar with shipping to destinations all across the globe.

I have a preferred payment method. Will Elite.Parts accept it?

chervon down
All major credit cards are accepted: Visa, MasterCard, Discover, and American Express. We will also accept payment made with wire transfer or PayPal. Checks will only be accepted from customers in the USA. Terms may available for larger orders, upon approval.

Why buy from GID?

quality

Quality

We are industry veterans who take pride in our work

protection

Protection

Avoid the dangers of risky trading in the gray market

access

Access

Our network of suppliers is ready and at your disposal

savings

Savings

Maintain legacy systems to prevent costly downtime

speed

Speed

Time is of the essence, and we are respectful of yours

What they say about us

FANTASTIC RESOURCE

star star star star star

One of our top priorities is maintaining our business with precision, and we are constantly looking for affiliates that can help us achieve our goal. With the aid of GID Industrial, our obsolete product management has never been more efficient. They have been a great resource to our company, and have quickly become a go-to supplier on our list!

Bucher Emhart Glass

EXCELLENT SERVICE

star star star star star

With our strict fundamentals and high expectations, we were surprised when we came across GID Industrial and their competitive pricing. When we approached them with our issue, they were incredibly confident in being able to provide us with a seamless solution at the best price for us. GID Industrial quickly understood our needs and provided us with excellent service, as well as fully tested product to ensure what we received would be the right fit for our company.

Fuji

HARD TO FIND A BETTER PROVIDER

star star star star star

Our company provides services to aid in the manufacture of technological products, such as semiconductors and flat panel displays, and often searching for distributors of obsolete product we require can waste time and money. Finding GID Industrial proved to be a great asset to our company, with cost effective solutions and superior knowledge on all of their materials, it’d be hard to find a better provider of obsolete or hard to find products.

Applied Materials

CONSISTENTLY DELIVERS QUALITY SOLUTIONS

star star star star star

Over the years, the equipment used in our company becomes discontinued, but they’re still of great use to us and our customers. Once these products are no longer available through the manufacturer, finding a reliable, quick supplier is a necessity, and luckily for us, GID Industrial has provided the most trustworthy, quality solutions to our obsolete component needs.

Nidec Vamco

TERRIFIC RESOURCE

star star star star star

This company has been a terrific help to us (I work for Trican Well Service) in sourcing the Micron Ram Memory we needed for our Siemens computers. Great service! And great pricing! I know when the product is shipping and when it will arrive, all the way through the ordering process.

Trican Well Service

GO TO SOURCE

star star star star star

When I can't find an obsolete part, I first call GID and they'll come up with my parts every time. Great customer service and follow up as well. Scott emails me from time to time to touch base and see if we're having trouble finding something.....which is often with our 25 yr old equipment.

ConAgra Foods

Related Products

product

DIO-32B ISA 16 Reed Relay Output/16 Isolated Input Digital Interface

product

ISO-16 ISA 16 Optically Isolated Input Digital Interface

product

REL-16 ISA 16 Reed Relay Output Digital Interface

product

DIO-16 ISA 8 Reed Relay Output/8 Isolated Input Digital Interface

product

C4-104.ULTRA PC/104 RS-232, RS-422, RS-485 (Software Selectable) Serial Interface

product

PC/104 RS-232, RS-422, RS-485 Serial Interface