1600A 1600A Series Series TECHNICAL TECHNICAL ADA Compliant Emergency Phones Practice Practice May 9, 2006 TELECOM SOLUTIONS FOR THE 21ST CENTURY TELECOM SOLUTIONS FOR THE 21ST CENTURY ADA* Compliant Emergency Phones with Built-In Digital Voice Announcer E-1600-02A The 1600A Series ADA Compliant Emergency Phones are K-1600-EHFA designed to provide quick and reliable handsfree communi- cation for any standard analog telephone line or analog phone system station port. All 1600A Series phones meet ADA requirements for elevator/ emergency tele- phones, and can be programmed from any Touch Tone phone. The phones can dial up to 5 program- mable emergency numbers, as well as 2 central station numbers. In addition, the E- 1600-20A and E-1600-52A feature a sec- ond "INFO" button that will dial up to 3 non- emergency numbers. E-1600-03B E-1600A E-1600-45A The 1600A Series phones can be pro- E-1600-55A E-1600-20A grammed to automatically deliver a digital announcement to identify the location of the emergency call. Alternatively, a DTMF Touch Tone code may also be delivered. A “Call Connected” LED can be initiated manually or automatically. All programming parameters, includ- 2 ing phone numbers and location numbers, are stored in non-volatile E memory. All units are phone line powered, requiring no batteries or external power and are compatible with common Central Station Monitoring equipment. For outdoor or harsh environments, select 1600A Series phones are available with Enhanced Weather Protection (EWP). EWP products feature rubber gaskets and boots, hand soldered silicon sealed connections, gel-filled butt connectors, as well as urethane potted circuit boards with weather sealed, field-adjustable trim pots and DIP switch- es for easy on-site programming. Applications Applications Features Features • Elevators • Meets ADA requirements for Emergency Phones: • Parking ramps/lots - Can automatically light the “Call Connected” LED for the • ATM machines hearing impaired • Area of refuge locations - Transmits a unique location I.D. code or voice announcement • Lobbies - Grade 2 Braille label for the visually impaired • Entryways • Non-volatile digital voice announcer with 16 seconds of voice • Campus emergency stations memory • Roadside emergency stations • Advanced call progress detection • Stadiums • Handsfree operation • Phone line powered • Convention centers 2 • Non-volatile E memory (no batteries required) • Touch Tone or pulse dialing * Americans with Disabilities Act of 1992 contains federal reg- • Dials up to 5 emergency numbers ulations regarding elevator telephones (Public Law 101-336). • E-1600-20A and E-1600-52A dial up to 3 non-emergency “INFO” numbers • Cycles through backup emergency and non-emergency numbers Specifications on busy or no-answer Specifications Need More Information on EWP? • Optional Enhanced Power: Telephone line powered. Minimum 24V DC talk battery voltage, ? Call (715) 386-4345 and select 859. Weather Protection (EWP) with a minimum loop current of 20mA loop (room temp), or 25mA (extend- • Hangs up on CPC, silence, busy signal, dial tone, time-out or Touch ed cold temp range). Loop current may be boosted on low current lines Tone command with a Viking Model TBB-1 talk battery booster (Fax Back # 630). • Programmable to auto-answer on incoming calls Dimensions: See Installation and Specifications • Remotely programmable Operating Temperature: -26° C to 54° C (-15° F to 130° F) • Extended temperature range (-15°F to 130°F) Humidity - Standard Products: 5% to 95% non-condensing • 7 different chassis or board only available Humidity - EWP Products: Up to 100% • Available in a 42” tall tower phone model E-1600-BLT-EWP • Central Station Monitoring capability (dials 2 numbers) CAUTION - When installing on an analog extension of a phone system: • Separate central station voice speed dial number Some phone systems do not conform to analog telecom standards and might • Optional PB-100 Polling System available not be compatible with the 1600A Series emergency phones. For a detailed description of the telephone line specifications required for any of the 1600A • Optional BLK-3-EWP strobe light kit available Series phones, retrieve Fax Back Document 869. IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666 Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please: 1. Know the model number, the serial number and what software version you have (see serial label). 2. Have your Technical Practice in front of you. 3. It is best if you are on site. RETURNING PRODUCT FOR REPAIR RETURNING PRODUCT FOR EXCHANGE The following procedure is for equipment that needs repair: The following procedure is for equipment that has failed out-of-box (within 10 days of purchase): 1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) 1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The number. The customer MUST have a complete description of the problem, with all pertinent information regarding the customer MUST be able to step through recommended tests for diagnosis. defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc. 2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input 2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14) sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual- calendar days from the date of issue. ly boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include 3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to: distributor will then replace the product over the counter at no charge. The distributor will then return the product to Viking Electronics, 1531 Industrial Street, Hudson, WI 54016 Viking using the same R.A. number. 3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box. 4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't 4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned. followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge. WARRANTY Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manu- factured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number. This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others. Vikings sole responsibility shall be to repair or replace (at Viking's option) the material within the terms stated above. VIKING SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING INCIDENTAL OR CONSE- QUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESSED OR IMPLIED, OR FOR ANY OTHER FAILURE OF THIS PRODUCT. Some states do not allow the exclusion or limi- tation of incidental or consequential damages, so this limitation may not apply to you. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WHICH ARE HEREBY EXCLUDED BEYOND THE ONE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you. If the trouble is causing harm to the telephone network, the telephone company may request you to remove FCC REQUIREMENTS the equipment from the network until the problem is resolved. This equipment complies with Part 68 of the FCC rules. Located on the equipment is a label that contains, The E-1600A Series phones use the USOC jack RJ11C. among other information, the FCC registration number and ringer equivalence number (REN). If requested, this It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is con- information must be provided to the telephone company. nected. This is to avoid damaging the equipment caused by local lightning strikes and other electrical surges. The REN is used to determine the quantity of devices which may be connected to the telephone line. This equipment is Hearing-Aid Compatible (HAC). Excessive REN's on the telephone line may result in the devices not ringing in response to an incoming call. In The telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other most, but not all areas, the sum of the REN's should not exceed five (5.0) To be certain of the number of devices electronic device, including fax machines, to send any message unless such message clearly contains in a mar- that may be connected to the line, as determined by the total REN's, contact the telephone company to deter- gin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is mine the maximum REN for the calling area. sent and an identification of the business or other entity, or other individual sending the message and the tele- This equipment cannot be used on the telephone company-provided coin service. Connection to Party Line phone number of the sending machine or such business, other entity, or individual. (The telephone number pro- Service is subject to State Tariffs. vided may not be a 900 number or any other number for which charges exceed local or long-distance transmis- If this equipment causes harm to the telephone network, the telephone company will notify you in advance sion charges.) that temporary discontinuance of service may be required. If advance notice isn't practical, the telephone com- pany will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with PART 15 LIMITATIONS the FCC if you believe it is necessary. This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part The telephone company may make changes in its facilities, equipment, operations, or procedures that could 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference affect the operation of the equipment. If this happens, the telephone company will provide advance notice in when the equipment is operated in a commercial environment. This equipment generates, uses, and can radi- order for you to make the necessary modifications in order to maintain uninterrupted service. ate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause If trouble is experienced with this equipment, please contact: Viking Electronics, Inc., 1531 Industrial harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause Street, Hudson, WI 54016 (715) 386-8666 harmful interference in which case the user will be required to correct the interference at his own expense. Installation and Specifications Installation and Specifications IMPORTANT: Electronic devices are susceptible to light- A. Standard 1600A Series Phone ! ning and power station electrical Rear View of a Standard *** Analog surges from both the AC outlet and the 1600A Series Phone PABX/KSU telephone line. It is recommended that a Station C.O. Line surge protector be installed to protect C.O. against such surges. Contact Panamax at (800) 472-5555 or Electronic Spade Specialists Inc. at (800) 225-4876. Terminal (included) * Note: The gel-filled (water-tight) butt connectors are designed for insulation RJ11 displacement on 19-26 guage wire with a maximum insulation of 0.082 inches. Do or ** Earth Ground not strip wires prior to terminating. (optional) **** Drip Loop (optional) ** Note: To increase surge protection, loosen the PCB mounting screw labeled vvvv(as shown) and fasten a wire with B. 1600A Series Phone with EWP Rear View of a 1600A spade terminal (included) from the Series EWP Phone mounting screw to Earth Ground *** Analog (grounding rod, water pipe, etc.) PABX/KSU Station C.O. Line *** Note: When installing a line powered * Gel-Filled phone on a low voltage and/or low loop Butt Connectors Spade current phone system extension, a PS- (included) Terminal (included) 2R Talk Battery/Loop Current boosting power supply may be required. For more information on the PS-2R, retrieve Fax Red Back Documents 512. und ** Earth Ground **** Note: When wires are routed from or (optional) ) Green above, a “drip loop” is recommended to **** Drip Loop keep water away from the circuit board. (optional) 2. E-1600A and E-1600-45A (optional EWP available) E-1600A and E-1600-45A (optional EWP available) Dimensions: 133mm x 102mm x 51mm (5.25” x 4.0” x 2.0”) Shipping Weight: 1.13 kg (2.5 lbs.) Material: .062” (16 gauge) steel, E-1600A - Red powder paint, E-1600-45A - High visibility yellow powder paint Connections: Standard E-1600A/E-1600-45A - RJ11, E-1600A-EWP/E-1600-45A-EWP - Gel-filled butt connectors Mounting: Surface mount to walls, posts, single gang boxes or 4” x 4” electrical junction boxes or recess mount in elevator phone boxes. Optional Enhanced Weather Protection (EWP): The optional EWP products feature sealed trim pots, sealed DIP switches, hand sol- dered and silicon sealed connections, rubber boots and gaskets, urethane potted circuit boards and Need More Information on EWP? ? Call (715) 386-4345 and select 859. gel-filled butt connectors. Note: For greater weather resistance, apply a bead of clear silicon caulking around the top edge and sides of the chassis 3/4” Knock 4.00 3.40 2.00 Out 2.00 (4) .20 diameter mounting holes EMERGENCY E PHONE Bottom M 0.703 View 1.15 E diameter 4.96 R 3.40 3.30 Grade 2 Condensation 5.25 G MODEL E-1600A Braille Label Drain Hole CALL CONNECTED E 1.70 Rear View Red Call N PUSH FOR E-1600-45A Connected LED only C Push To HELP Y (2) .20 x .40 slots Call Button VIKING© Side View for single gang box 1.70 .15 x .31 wire exit notch Front View 3.82 E-1600-02A E-1600-02A 10.5 0.25 Dimensions: 330mm x 267mm x 51mm (13” x 10.5” x 2”) 10.0 0.25 Shipping Weight: 3.18 kg (7 lbs.) Connections: RJ11 3.1 3.8 Material: .125” (11 gauge) brushed stainless steel 4.8 Side Mounting: Flush mount in elevator cabs, ATMs, stairwells, hall- 6.25 View EMERGENCY ways, etc. PHONE Suggested Hardware: (6) #8 x 3/4 flat head phillips sheet metal 13.0 type A screws (not included) Minimum Cutout Red Call 4.7 MODEL E-1600-02A CALL Connected CONNECTED 12.5 LED PUSH FOR Grade 2 HELP VIKING© Braille Push To Label Call Button (6) 0.188 diameter Front View countersunk holes 2.0 K-1600-EHFA K-1600-EHFA Dimensions: 251mm x 174mm x 53mm (9.875” x 6.86” x Front View 2.10”) Shipping Weight: .91 kg (2 lbs.) EMERGENCY Material: .062” (16 Gauge) Red powder painted steel PHONE Connections: RJ11 MODEL K-1600-EHFA Mounting: Recess mounted in standard elevator phone box 8.50 (10.0” x 7.0” x 3.0”) 9.875 CALL CONNECTED Red Call Connected LED Grade 2 PUSH FOR Side Braille Label Push to Call View Button HELP (2) countersunk VIKING© Top View mounting holes for #8 flat head screws (not 0.675 V VIIK KIIN NG G © included) 1.60 0.70 2.10 6.86 3. E-1600-20A (optional EWP available) (optional EWP available) E-1600-20A Dimensions: Overall - 127mm x 127 x 57mm (5.0” x 5.0” x 2.25”), Plastic Electrical Box - 102mm x 102mm x 54mm (4.0” x 4.0” x 2.14”) Shipping Weight: 1 kg (2.12 lbs.) Front Panel Material: 14 gauge brushed stainless steel Connections: Standard E-1600-20A - RJ11, E-1600-20A-EWP - Gel-filled butt connectors Optional Enhanced Weather Protection (EWP): The optional EWP products feature sealed trim pots, sealed DIP switches, hand sol- Need More Information on EWP? dered and silicon sealed connections, rubber boots and gaskets, urethane potted circuit boards and gel- ? Call (715) 386-4345 and select 859. filled butt connectors. Mounting with Plastic Rough-In Box (included): Flush into walls, mounts to side of wall stud Mounting with Optional VE-5x5: Surface mount to walls, single gang boxes, double gang boxes, posts, or to a Viking VE-GNP Gooseneck pedestal (see options below). Caution: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent condensation from accumulating inside the E-1600-20A always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diameter hole in the bottom of the black plastic box. 2.1” 10.50” * Adhere gasket to front panel, Front View of centering over mounting holes 3.25” 4.0" 5.22” Plastic Rough-In Box (included) 3.81” 5.0” Condensation 5.14” Drain Hole 3/4" Knockout Grade 2 Braille for conduit Label Front View of Optional VE-5x5 (not included) Wire knock out "Help" Push to 39.5” Call Button 2.25” (4) 0.38” diameter (2) Standard flat head dry wall (sheet rock) screws (not included) Call Connected 41.41” (4) 0.2 x 0.43 slots Red LED for double gang box The black plastic rough-in box (part # 259576) may be "Info" Push to Call Button (2) 0.2 x 0.43 slots purchased separately (Example: Mounting boxes to for single gang box (4) 6-32 X 3/4” stainless steel, flat studs before the walls are finished for flush installa- head, hexdrive, screws (included) tion). Go to www.vikingelectronics.com and click on Condensation Drain Hole “Spare Parts” to order these rough-in boxes. 3.0” 3.3” 3/4" * Note: Peel off paper liner and adhere gasket to the back of the faceplate, cen- Knockout tering it over the four corner mounting holes. 3.0” Important: Be careful to position the modular jack inside the chassis as not to Rear View of VE-5x5 Side View of VE-GNP (not included) (not included) damage the components on the circuit board. The E-1600-20A will NOT mount to a standard double gang box. Need More Information on the VE-5x5 or VE-GNP? ? Call (715) 386-4345 and select 424. E-1600-03B (optional EWP available) E-1600-03B (optional EWP available) Dimensions: 183mm x 149mm x 39mm (7.22” x 5.86” x 1.55”) Material: .074” (14 gauge) Brushed stainless steel panel and extra heavy duty button with LED Shipping Weight: 1.36 kg (3 lbs.) Connections: Standard E-1600-03B - RJ11, E-1600-03B-EWP - Gel-filled butt connectors Need More Information on EWP? Mounting: Surface mount to walls, posts, single gang boxes, double gang boxes or 4” x 4” electrical ? Call (715) 386-4345 and select 859. junction boxes or recess mount in elevator phone boxes. Optional Enhanced Weather Protection (EWP): The optional EWP products feature sealed trim pots, sealed DIP switches, hand sol- dered and silicon sealed connections, rubber boots and gaskets, urethane potted circuit boards and gel- filled butt connectors. Note: For greater weather resistance, apply a bead of clear silicon caulking around the top edge and sides of the chassis Front View Back View Condensation 5.36 Drain Hole EMERGENCY (4) .22 diameter 1.69 mounting holes PHONE 1.55 0.781 PUSH FOR 1.70 Grade 2 dia. 3.40 3.30 Braille Label HELP Bottom View 7.22 VIKING© 6.78 CALL CONNECTED Call Connected LED 0.795 (4) .187 x .50 Push To Call Button slots for double gang box VIKING © MODEL E-1600-03B 1.70 0.80 (2) .187 x .50 2.605 slots for single 8-32 x .5" set 3.40 gang box screws provided 5.00 4. EMERGENCY PHONE HELP INFO CALL CONNECTED Wall Stud E-1600-50A/52A (optional EWP available) E-1600-50A/52A (optional EWP available) Note: This is a 1600A parts kit without chassis. Optional Enhanced Weather Protection (EWP): The optional EWP products Shipping Weight: .45 kg (1 lb) feature sealed trim pots, sealed DIP switches, hand soldered and silicon Connections: Standard E-1600-50A/52A - RJ11, E-1600-50A- sealed connections, rubber boots and gaskets, urethane potted circuit boards EWP/52A-EWP - Gel-filled butt connectors and gel-filled butt connectors. Need More Information on EWP? (2) 0.10 diameter ? mounting holes Call (715) 386-4345 and select 859. (4) 0.335 x 0.177 mounting slots Side Standard Mic Mounting Boot. Glue or for #4 or #6 studs .47 .785 View screw directly behind 0.04” - 0.125” diam- 2.60 eter hole in panel. 0.827 2.10 Note: Mic holes should be near the bot- Mic Hole tom of the boot to allow for drainage. 2.37 2.60 .50 Cone EWP Mic Mounting Boot. Glue to the 2.10 Dia. back of your panel at an upward angle 1.0 (shown left) behind a 0.10” - 0.25” diame- ter hole. Speaker Panel Mylar Speaker Dimensions (included) -or- Side View PC Board Mounting Screen (included) 0.80 Black Red Maximum 3.54 Gel-filled butt Speaker Gasket 0.17 3.20 connectors (EWP only) Connect to phone line (EWP only) 0.5 (E-1600-50A-EWP/52A-EWP) Red Connect to phone line -or- (standard E-1600-50A/52A) Green RJ11 1.50 Red 2.95 Connect to “INFO” button (E-1600-52A only, EWP requires a .75” diameter mounting hole) Red version is hand Red (LED anode) soldered 0.95 Red call connected LED with mounting hardware (requires a Black (LED cathode) Clear Spacer Red Retaining .250” diameter mounting hole) Lens LED Ring Spade PUSH FOR These (2) mounting Terminal 2.20 Black Connect to “PUSH FOR HELP” or “HELP” button holes are not available (included) HELP on EWP models (requires a .75” diameter mounting hole). VIKING© Black Note: When using the included push button (4) 0.156 diameter 2.40 mounting holes switches, cut off forked portion of spade lugs and * Earth Ground BL-1 grade 2 black (optional) fasten screws to barrel portion of spade lugs. braille label included Important: If installing the EWP version outdoors, apply non-corrosive silicone (included with EWP version) to back side of LED and push button switches after making all connections and testing. Completely encapsulate exposed switch connections (screw terminals/stripped wires) and bare wire connections. E-1600-55A ( (o op pt tiio on na all E EW WP P a av va aiilla ab blle e) ) E-1600-55A The E-1600-55A is a universal emergency phone kit for installing behind elevator panels, or an installation requiring a custom panel. The finished panel should provide: (4) studs (#6 diameter minimum) for mounting plate, audio holes for speaker and microphone, a momentary SPST push button switch and a 0.25” diameter mounting hole for the LED. Alternatively, the LED can be cut off and the wires connected to a integral switch with LED (often found in elevators). Note: An LED must be connected to the red and black wires for the phone to operate. 4.50 Optional Enhanced Weather Protection (EWP): Gel-filled butt 2.25 0.25 Typ. The optional EWP products feature sealed trim connectors Connect to (EWP only) phone line pots, sealed DIP switches, hand soldered and sili- (EWP version) con sealed connections, rubber boots and gaskets, Connect to Red phone line urethane potted circuit boards and gel-filled butt -or- (standard Green RJ11 version) connectors. Need More Information on EWP? 1.76 2.0 ? Call (715) 386-4345 and select 859. Diameter Red "Call Connected" LED with included mounting hardware Red (LED (requires a 0.25" diameter hole) Shipping Weight: .73 kg (1.6 lb) anode) 3.625 Typ. Connections: Telco - RJ-11 jack or wire * Black (LED 5.0 nuts, Switch - spade terminals cathode) Clear Spacer Red 5mm Retaining Material: 0.062” thick (16 gauge) zinc Lens Round LED Ring 3.77 4.50 plated steel Black Connect to momentary push * 2.1” button switch with contact 4.0" rating of 50VDC/100mA min Black 0.25 * Note: Additional wire length may be Diameter added if required. Dust Cover - (4) Countersunk holes for Install prior to fastening mounting the dust cover faceplate to finished panel. (4) 0.25 diameter clearance holes for mounting the unit to the back side of a finished panel. 5.0 (4) 0.25 diameter 1/16" thick foam gasket (included) for accoustically sealing holes (not used) mic and speaker to back of finished panel. Remove backing Wire Knockout and adhere gasket to front panel of the E-1600-55A, Stainless steel speaker and (4) 6-32 x 3/4" stainless steel flat head, hexdrive, centering over speaker and microphone holes (as shown). microphone protection screens screws (included) for fastening dust cover 5. Programming Programming A. Accessing the Programming Mode The 1600A Series emergency phones can be programmed from any Touch Tone Need More Information on the DLE-200B? ? Call (715) 386-4345 and select 605. phone using a C.O. line, analog PABX/KSU station, or a DLE-200B Line Simulator. 1. Using the Security Code Step 1. Move DIP switch 2 to the ON position (sets unit to answer incoming calls, see section J). Step 2. From a Touch Tone phone call the line attached to the 1600A Series phone. Step 3. When the 1600A Series phone answers, enter the 6-digit security code (factory set to 845464, see section C). A double beep should then be heard indicating you have entered the programming mode. 2. Without the Security Code Step 1. Move DIP switch 2 to the ON position (sets unit to answer incoming calls, see section J). Step 2. Move DIP switch 3 to the OFF position (incoming calls enter Programming without security code, see section J). Step 3. From a Touch Tone phone call the line attached to the 1600A Series phone. Step 4. When the 1600A Series answers, a double beep will be heard and will automatically enter the programming mode. Step 5. When finished programming, move DIP switch 3 back to the ON position (see section J). B. Quick Programming Features Enter Digits - then - Enter Memory Location First emergency speed dial number ......................................................................... 0-20 digits #00 then Second emergency speed dial number ................................................................... 0-20 digits then #01 Third emergency speed dial number ....................................................................... 0-20 digits then #02 Fourth emergency speed dial number ..................................................................... 0-20 digits then #03 Fifth emergency speed dial number ......................................................................... 0-20 digits #04 then Central station receiver number ............................................................................... 0-20 digits then #05 Central station voice number ................................................................................... 0-20 digits then #06 First “Info” speed dial number (E-1600-20A and E-1600-52A only) ......................... 0-20 digits then #07 Second “Info” speed dial number (E-1600-20A and E-1600-52A only) .................... 0-20 digits then #08 Third “Info” speed dial number (E-1600-20A and E-1600-52A only) ........................ 0-20 digits then #09 Voice announcer options (factory set to 000000) ..................................................... 6 digits then #17 Timing/Dialing options (factory set to 234111) ......................................................... 6 digits then #18 Security code (factory set to 845464) ...................................................................... 6 digits then #19 Identification number (factory cleared) .................................................................... 0-20 digits then #20 To add a 4 at any point in the dialing string ..............................................................44 To add a # at any point in the dialing string ..............................................................4# To add a four second pause at any point in the dialing string ...................................47 To switch to pulse dialing at any point in the dialing string ........................................46 To clear any speed dial number ............................................................................... (no digits) then #00 - #09 Note: A double beep indicates a valid memory position, four beeps indicate an error. C. Security Code (memory location #19) The security code allows the user/installer to program the 1600A series phone while DIP switch 3 is in the ON (normal) position. The factory set security code is 845464 (V-I-K-I-N-G). It is recommended that the factory set security code be changed. Example: To store 123456 as the security code: Step 1. Access programming as shown is Programming section A. Enter Your Security Code Here: Step 2. Enter 123456 #19.. #19 Step 3. Hang-up. Note: The security code must be 6 digits and cannot include a 4 or a #. 6. D. Speed Dial Numbers Note: Up to 20 digits can be stored in each dial position. Special features such as pause, mode change, Touch Tone 4 and # count as single digits. 1. Emergency Speed Dial Numbers (memory locations #00 - #04) The emergency speed dial number programmed in location #00 is the number that To Program: Enter: is dialed when the “HELP” / ”CALL” button is first pressed. Additional speed dial 4 44 numbers will be dialed when there is no answer or a busy signal is detected and the # 4# next number redial features are activated. To program, enter the desired speed dial 4 second pause 47 number followed by the location number (#00 - #04). To clear a speed dial location, switch to pulse mode 46 simply enter the memory location (#00 - #04) alone. The 1600A series phone is 0, 1, 2...9 0, 1, 2...9 factory set with no speed dial number programmed. 2. “INFO” Speed Dial Numbers (E-1600-20A/52A Only) (memory locations #07 - #09) The information speed dial number programmed in location #07 is the telephone or extension number that is dialed when the “INFO” button is first pressed. Additional information speed dial numbers will be dialed when there is no answer or a busy signal is detected and the next number redial features are activated. The E-1600-20A phone will cycle through the programmed speed dial numbers until answered. To program, enter the desired speed dial num- ber followed by the location number (#07 - #09). To clear a speed dial location, simply enter the location (#07 - #09) alone. 3. Speed Dial Programming Examples Step 1 - To Program the 1600A Series Phone... Step 2 - Enter Digits: See Section A ...to store 555-1234 as the first emergency speed dial number Enter Programming 5 5 5 1 2 3 4 # 0 0 ...to store a Touch Tone 9, a four second pause and then a pulse Enter Programming 9 47 46 3 3 3 4 4 4 4 # 0 8 dialed 333-4444 into the second “Info” speed dial memory position ...to clear the first emergency speed dial number Enter Programming # 0 0 E. Identification Number (memory location #20) The Touch Tone I.D. number (up to 20 digits) is used by emergency personnel to identify the location of the caller and is given out when the receiving party presses a Touch Tone 4. The security office can display the number using a Touch Tone decoder. To program the I.D. number, enter the desired number followed by #20. Example: To store 333 as the I.D. number, enter: 3 3 3 # 2 0 F. Timing/Dialing Options (memory location #18) There are six positions in the timing/dialing options. To program these options, enter the six desired timing/dialing num- bers followed by #18. The six available timing/dialing options are defined as follows: Dial: A +B+C+D+E+F+#+1+8 Enter Timing/Dialing Settings Here: Factory Default Setting:2+3 +4+1+ 1+1 A B C D E F Talk/Listen Delay #18 Call Length Silence Time Out Dial Next Number on Ring No Answer Dial Next Number on Busy Touch Talk/Listen Pulse Dial Speed Tone Delay 1 .1 sec 2 .2 sec * Setting A - Talk/Listen Delay 3 .3 sec 4 .4 sec This feature selects switching time between talk and listen modes (VOX switching time). 5 .5 sec Use chart at the right. * Note: The factory default is .2 seconds. 6 .6 sec 7 .7 sec 8 .8 sec 9 .9 sec 7. Touch Call Length Tone Time Out Setting B - Call Length Time Out 0 Disabled This feature selects the maximum length of time that calls can be connected. 1 1 min Programmable in increments of 1 minute up to a maximum of 9 minutes (Touch Tones 1 - 2 2 min 3 3 min* 9). Program 0 in this location to disable the call length time out. With the call length dis- 4 4 min abled, the 1600A series phone must rely on a CPC signal, busy signal, silence or return to 5 5 min dial tone to hang-up. Use chart at the right. * Note: The factory default is 3 minutes. 6 6 min 7 7 min 8 8 min 9 9 min Touch Silence Tone Time Out Setting C - Silence Time Out 0 Disabled 1 10 sec This feature selects the length of time that calls will remain connected without voice activ- 2 20 sec ity. Programmable in increments of 10 seconds up to a maximum of 90 seconds (Touch 3 30 sec 4 40 sec* Tones 1 - 9). To disable the silence time out, program 0 in this location. Use chart at the 5 50 sec far right. * Note: The factory default is 40 seconds. 6 60 sec 7 70 sec 8 80 sec 9 90 sec Setting D - Dial Next Number on Ring No Answer If enabled and a ring-no-answer is detected, the 1600A series Touch Tone Setting D phone will dial the next programmed speed dial number, and con- 1 or 0 Disabled* tinue to cycle through the emergency numbers until a call is com- 2, 3, 4...9 Dials second number after pleted. * Note: This feature is disabled in the factory default setting. 2, 3, 4...9 rings respectively Setting E - Dial Next Number on Busy If enabled and a busy is detected, the 1600A series phone will dial the next pro- Touch Tone Setting E grammed speed dial number, and continue to cycle through the emergency num- 1 Disabled* bers until a call is completed. * Notes: This feature is disabled in the factory 2 Enabled default setting. If the busy signal is interrupted with a promotional message, con- tact your central office to have it removed. Setting F - Pulse Dialing Rate (Pulses per second) Touch Tone Setting F The 1600A series phone is capable of different pulse dialing speeds. 1 10 pps* * Note: The factory default setting is 10pps. 2 20 pps G. Voice Announcer Options (memory location #17) The 1600A series phones have a built-in non-volatile digital voice announcer that may be used to identify the location of the emergency phone call. The 16 seconds of digital record time is recorded remotely from a Touch Tone phone. Programming options are as follows: Dial: A +B+C+D+E+F+#+1+7 Factory Default Setting:0+0 +0+0+ 0+0 Enter Settings Here: A B C D E F Two Digit Announcement Delay { 0 0 0 #17 Repeat Announcement Setting Future Use (enter “0”) Settings A and B - Announcement Delay Touch Tone Setting A/B The 1600A series phone is factory set to automatically start playing the voice announcement after it has determined the call has been answered. 00 Play automatically Alternately, the announcement may be programmed to play after a pro- 01-99 1-99 seconds* grammed amount of time, from 1 to 99 seconds after dialing. * Note: If the announcement delay time is used, you must allow enough time for the 1600A series phone to detect ring-no-answer and busy signals when using the redial features. The factory default is set to play automatically. 8. Setting C - Repeat Announcement Option The 1600A can be programmed to play the announcement from 1-9 times, Touch Tone Setting C or to continuously repeat the announcement every 8 seconds until a 0 Repeat every 8 secs* Touch Tone 4 is detected from the distant party. The I.D. number (if pro- 1-9 Repeat 1-9 times grammed) will be sent and the call connected LED will turn on automati- cally after the announcement has stopped repeating. * Note: The factory default for the 1600A series phone is to repeat until a 4 is detected (digit 0). H. Recording the Announcement Step 1. Call into the 1600A series phone with a Touch Tone phone and access programming. Step 2. Enter 44, wait for the tone and then begin recording. Sixteen seconds of record time is available. Step 3. Enter any Touch Tone to stop the recording. Playback is automatic. Step 4. Enter 45 to review the announcement again. Step 5. If you choose to not use a voice announcement, enter 43 to clear the recording. Example: “Elevator number 1215, located in the Financial Building, needs assistance. Press the asterisk (4) key on your telephone to start and stop this announcement...” I. Automating the Call Connected LED There are two methods of turning on the Call Connected LED. The LED will turn on after a Touch Tone 4 is detected from the distant party or after the voice announcer is finished playing a programmed number of times. If you want the Call Connected LED to light automatically when the call has been answered, but you don’t want a voice announcement to be played, follow these programming steps: Step 1: Step 2: Step 3: Make a short (1 second) recording of silence Enter digits: 001000#17 Access Programming as shown in section A J. DIP Switch Programming/Speaker and Microphone Adjustments Two POTs are provided to increase or decrease speaker volume and microphone sensitivity. In certain noisy locations the microphone sensitivity may need to be decreased as shown below. Caution: Setting the microphone gain too high may cause distorted audio, prevent the distant party from breaking over and inhibit second number redialing. DIP Position Description Switch 1 ON “HELP” / “CALL” button alternately connects and disconnects calls (factory default) Speaker Microphone 1 OFF “HELP” / “CALL” button connects calls only Volume Sensitivity 2 ON Incoming calls answered (factory setting) DIP Switches OFF Incoming calls are not answered 2 1 3 ON Normal operation mode (factory setting) 2 3 OFF Learn mode - Any incoming calls are auto- 3 matically entered into the programming Off On mode (no security code required). Use this (DIP Switches shown option if you have forgotten your security in factory setting) code. K. Central Station Programming The standard 1600A emergency phone is capable of communicating using the “Ademco Contact I.D.”, “Ademco High Speed”, “DTMF 4+1 Express”, or the “DTMF 4+2 Express” formats. All formats use the programming memory location #20 to store the account code and alarm details. 9. 1. Central Station Programming Features a. Accessing the Programming Mode Before programming, you must access the programming mode (see Programming section A). b. Enabling/Disabling Central Station Mode The 1600A Series emergency phone can be placed in the “Central Station Mode” by entering a central station phone number in position #05 while programming. To cancel the “Central Station Mode,” clear position #05 by entering #05 only (see Programming section D). c. Ring Delay When the 1600A Series emergency phone is in the “Central Station Mode”, it is best to have the ring delay set to a minimum of three, because some receivers send a long tone after answering the line that sounds like a ring back. If the 1600A is set to a ring delay of two, the phone will disconnect (see Programming section F). To Program the 1600A Series Phone... Step 2 - Enter Digits: Step 1: ...to enable central station programming and dial 952-2567 9 5 2 2 5 6 7 # 0 5 Enter Programming ...to disable central station programming Enter Programming # 0 5 d. Speed Dial Numbers The 1600A Series phone can be programmed to dial a central station receiver only, or dial up to 5 voice num- bers first, and if no answer, then dial the central station receiver. When calling the first numbers (memory posi- tions #00-#04 (see Programming section D), the phone stays in “two-way talk mode” allowing two-way con- versation. When calling the Central Station number (memory position #05), the phone is in a “listen only mode” in order to interpret the hand shake signals of the receiver. A second central station number position has been provided in location #06 that is used when the central sta- tion receiver does not have a talk over mode. If a number is placed in position #05 and position #06 is cleared, the E-1600A will call the central station monitor receiver. After the receiver sends a kiss-off, the E-1600A lights the “Call Location Call Type Connected” LED and goes into two-way talk mode. If numbers #00 Voice - Emergency are in both positions #05 and #06, the E-1600A will call the #01 Voice - Emergency receiver first, and after the kiss-off, will hang-up and redial the #02 Voice - Emergency number in position #06 for two-way voice communication #03 Voice - Emergency #04 Voice - Emergency Notes: If only a central station is to be dialed, the central sta- #05 Central Station Receiver tion phone number must be preprogrammed in memory loca- tion #05 and memory locations #00-#04 must be cleared. The #06 Central Station Voice Line “Call Connected” LED will light automatically if there is a voice #07 Voice - “Info” (E-1600-20A/52A only) recording programmed. #08 Voice - “Info” (E-1600-20A/52A only) #09 Voice - “Info” (E-1600-20A/52A only) 2. Central Station Formats The following examples explain the receiver formats and how to properly program memory location #20. Each for- mat starts with a four digit account code. This is the code that is assigned by your central station for billing purpos- es. You must access the programming mode before programming these features (see Programming section A). Important: If a number is shown, you must use that number. If an “X” is shown, use any appropriate number. a. Ademco Contact ID Format This DTMF format consists of a four digit account code, two digit message type, and a nine digit data field. XXXX 18 1 14000 XXX #20 Account Code Memory Location Message Type Any number to identify phone New Event General Alarm Enter Contact ID Settings Here: 18 1 14000 #20 10. b. Ademco High Speed Format This DTMF format consists of a four digit account code, eight zone codes and one alarm type digit. With this format you can identify up to eight different phones by using a zone per phone. A “5” in a zone position means no alarm. The following example shows an alarm from the third phone. XXXX 55 1 55555 7 #20 Account Code Memory Location Idle Zone Normal Alarm New Event Enter Ademco High Speed ID Settings Here: 55 1 55555 7 #20 c. 4+1 Express Format This DTMF format consists of a four digit account code, two digit message type, and a single digit event code. XXXX 17 X #20 Account Code Memory Location Message Type Event Code Enter 4+1 Express ID Settings Here: 17 #20 d. 4+2 Express Format This DTMF format consists of a four digit account code, two digit message type, and a two digit event code. XXXX 27 XX #20 Account Code Memory Location Event Code Message Type Enter 4+2 Express ID Settings Here: 27 #20 Operation Operation A. Standard Operation 1. “HELP” / “CALL” Button When the “HELP” / “CALL” button is pressed, the 1600A series phone goes off-hook and dials a pre-programmed telephone number. The Call Connected LED momentarily flashes during tone or pulse dialing. In the event that the line is busy or there is a ring-no-answer, the unit can be programmed to call additional phone numbers. The phone then cycles through up to 5 pre-programmed emergency numbers until the call is answered. When the call is answered, handsfree communication to emergency personnel is established. The digital voice announcer will auto- matically play to identify the location of the emergency call. The 4 key will stop the announcement, send the I.D. number (if programmed) and light the “Call Connected” LED. Alternatively, the phone can be programmed to auto- matically light the “Call Connected” LED after the announcement has played a programmed number of times. The distant party will know the location of the emergency call by either the voice announcement or by decoding the Touch Tone I.D. number. Pressing the 4 key again will send the I.D. number and play the message again. Once the 4 key has been pressed, the # key can be used to force the phone to hang-up. 2. “INFO” Button (E-1600-20A and E-1600-52A Only) When the “INFO” button is pressed (E-1600-20A and E-1600-52A only), the phone goes off-hook and dials the first “INFO” phone number programmed. If a busy signal is detected or the call goes unanswered, the phone will cycle through all three “INFO” phone numbers until the call is answered. When answered, handsfree communication is established. Note: The voice announcement is for Emergency/Help calls only and will not play on a call initiated from the “INFO” button. 11. ZF301710 Rev F B. Central Station Operation After the “HELP” / “CALL” button on the 1600A Series phone has been pressed the 1600A Series phone will begin to dial. If a voice number is programmed in memory locations #00-#04, these numbers will be dialed first. Upon detect- ing a busy signal or after a preprogrammed ring delay the 1600A Series phone will hang-up and dial the central sta- tion phone number stored in memory location #05. When the central station receiver answers, it will send a handshake tone to the 1600A phone. Upon detecting the handshake tone, the 1600A Series phone will begin uploading the infor- mation stored in memory location #20. Once the 1600A Series emergency phone has sent the information stored in memory location #20, it waits for a “kiss- off” tone from the central station. When the “kiss-off” tone is received, the emergency phone turns on the call connect- ed LED and goes into the “two-way talk mode” or hangs up and dials position #06 if programmed. Note: The central station should have a “talk-over” feature that will allow a two way conversation at this time. If your receiver does not support a “talk-over”. A voice phone number should be programmed into position #06. If the central station answers the call and does not send a “kiss-off”, the next number will be dialed (if programmed). In either single number or multi- number programming, the phone will keep dialing until a call is completed. Options Options Enhanced Weather Protection (EWP) Some applications demand the extra protection of EWP. For example: phones that are exposed to the ele- ments, a corrosive atmosphere, or vehicle exhaust all need the extra weather and corrosion resistance of EWP. EWP is available on the following Viking models: E-1600A, E-1600-03B, E-1600-20A, E-1600-45A, E-1600-50A, E-1600-52A/55A, K-1700-3, Need More Information on EWP? ? Call (715) 386-4345 and select 859. E-1600A-BLT-EWP and BLK-3-EWP. PB-100 System PB-100 Polling and Diagnostics Kit The PB-100 system provides centralized polling and diagnostics of all Viking 1600 and 1600A series emergency phones through a standard Windows 9x/NT P.C. In addition, any device or human capable of returning DTMF Touch Tones can be automatically polled. Up to 500 individual phones can be polled, at timed intervals, for the diagnosis of proper pro- gramming and operation. Need More Information on the PB-100? ? Call (715) 386-4345 and select 860. BLK-3-EWP Strobe Light Kit The BLK-3-EWP can be used to add emergency notification to pre-installed emergency phones. The BLK-3-EWP is equipped with Enhanced Weather Protection (EWP) and will not flash on “Info” calls when used with the E-1600-20A or E-1600-52A. Alternatively, the BLK-3-EWP provides high visibili- ty indication of analog line status through a high powered strobe light. The BLK-3-EWP is an ideal solution for the hearing impaired and can be used equally well in loud warehouses or factories, where ringing phones can not be heard. Need More Information on the BLK-3-EWP? ? Call (715) 386-4345 and select 653. BLK-3-EWP Special Housing A variety of special housing is available for the 1600A Series emergency phones. The VE- 5x5 surface mount backbox may be used with the E-1600-20A-EWP to allow surface mount- ing or mounting to a gooseneck pedestal. Need More Information on the VE-5x5? ? Call (715) 386-4345 and select 424. The weatherproof VE-9x12 may be used with the E-1600A, E-1600-03B, E-1600-20A and E- 1600-45A for extreme weather and vandal protection. Need More Information on the VE-9x12? ? Call (715) 386-4345 and select 413. The VE-9x12 is available in yellow or red. VE-9x12 42” Tall ADA Tower Phone with Integrated Blue Strobe Light Provide added safety for your patrons, employees, and students with the addition of high-visibility, ADA Compliant emer- gency communication. At the push of a button, the E-1600A-BLT-EWP (shown right) will initiate a call to your emergency personnel and send a digital announcement to identify the location of the emergency call. In addition, the Tower Phone’s bright (1million candle power) Strobe Light will instantly begin pulsating to deter further activity and make it fast and easy for Police or Security personnel to locate the site of the emergency. The phone comes complete with Enhanced Weather Protection (EWP), as shown above. Need More Information on the E-1600A-BLT-EWP? E-1600A-BLT-EWP ? Call (715) 386-4345 and select 217. Product Support Line...715.386.8666 Fax Back Line...715.386.4345 Product Support Line...715.386.8666 Fax Back Line...715.386.4345 Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes. Fax Back Doc 215 Printed in the U.S.A. 12.