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F5 NETWORKS BIG-IP Local Traffic Manager

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F5 Networks BIG-IP Local Traffic Manage (LTM)

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BIG-IP Local Traffic Manager

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F5 NETWORKS

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F5-Big-IP-Local-Traffic-Manager-datasheet1-2078692008.pdf

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BIG-IP Local Traffic Manager DATASHEET What’s Inside 2 Always Available Applications 3 BIG-IP LTM Partner Applications 4 Reduced Server Load 4 Optimized Applications Streamline Application Delivery for an 6 Secure Applications Agile Infrastructure 8 Simple Configuration and Management Your network’s job is to deliver applications and services, but as your business needs change and grow, it becomes more complex and more expensive for your infrastructure to keep up 10 Centralized with these demands. Management ® 10 Architecture ™ BIG-IP Local Traffic Manager (LTM) turns your network into an agile infrastructure for application delivery. It’s a full proxy between users and application servers, creating a layer 13 BIG-IP LTM Platforms of abstraction to secure, optimize, and load balance application traffic. This gives you the flexibility and control to add applications and servers easily, eliminate downtime, improve 13 VIPRION Platforms application performance, and meet your security requirements. 14 Virtual Platform Key benefits 15 F5 Services Easily deploy applications and ensure Accelerate your applications up to 3x 15 More Information availability Reduce traffic volumes and minimize bottlenecks Easily deploy and manage applications with as well as the impact of WAN, LAN, and Internet ™ user-defined F5 iApps Templates, and get latency on app and replication performance. complete visibility into the related statistics for Secure your apps, network, and data those applications. Protect the apps that run your business with Take control over application delivery powerful network-level and protocol-level Control your application connection, traffic, security and attack filtering. configuration, and management with F5’s unique Reduce servers, bandwidth, and OS, which includes an open API, event-driven management costs scripting language, and device group scalability. Optimize your existing infrastructure and consolidate application delivery on a unified, simple to manage platform. 1 DATASHEET BIG-IP Local Traffic Manager Always Available Applications BIG-IP LTM removes single points of failure and virtualizes the network and applications. This ensures that all applications are always on, simple to manage, and easy to scale. Comprehensive load balancing BIG-IP LTM includes static and dynamic load balancing methods, including Dynamic Ratio, Least Connections, and Observed Load Balancing, which track dynamic performance levels of servers in a group. This ensures that the best resources are always selected for improved performance and scale. Application health monitoring BIG-IP LTM provides sophisticated monitors to check device, application, and content availability, including specialized monitors for many applications (including various application servers, HTTP, SQL, SIP, LDAP, RADIUS, Diameter, XML/SOAP, RTSP, SASP, SMB, and many more), as well as customized monitors to check content and simulate application calls. High availability and transaction assurance Device Service Clustering provides flexible high availability scaling and configuration syncing of active and live application traffic among active or standby devices. This breaks the 1:1 notion of active-standby to all-active, where as many active devices as needed can share the application load, depending on resource constraints and availability, enabling true horizontal scaling. BIG-IP LTM delivers sub-second system failover and comprehensive connection mirroring, resulting in a highly available solution regardless of system, server, or application failure. BIG-IP LTM can proactively inspect and respond to any server or application error. BIG-IP Global Traffic Manager (add-on module) Provides high availability, maximum performance, and global management for applications running across multiple and globally dispersed data centers. BIG-IP Link Controller (add-on module) Seamlessly monitors the availability and performance of multiple WAN connections to intelligently manage bi-directional traffic flows to a site—providing fault-tolerant, optimized Internet access. BIG-IP LTM is a full proxy Users Applications between users and application servers that secures, optimizes, and load balances application BIG-IP Physical traffic. Employees Local Traffic Manager Virtual Contractors Internal Customers External 2 DATASHEET BIG-IP Local Traffic Manager BIG-IP LTM Partner Applications BIG-IP LTM can intelligently intercept, inspect, transform and direct any IP application, whether it is from a major vendor, custom built, or open source. BIG-IP LTM manages hundreds of partner applications: Microsoft Oracle .NET Framework Applications Active Directory Federation Services · Beehive Application Virtualization · E-Business Suite BizTalk Server Enterprise Manager · Commerce Server Fusion Applications · Exchange Server · Hyperion Forefront family JD Edwards EnterpriseOne · Forefront management products PeopleSoft Enterprise · · · Forefront platform technologies · Siebel Forefront protection and access products Middleware · Lync Server Access Manager · Opalis · Coherence Outlook Web App Identity Management · Project Server SOA · Search Server WebCenter · SharePoint Server · WebLogic Server SQL Azure Database SQL Server Database Firewall · System Center family · Data Guard System Center Configuration Manager GoldenGate · · System Center Data Protection Manager Streams · · · System Center Essentials · Real Application Clusters (RAC) System Center Mobile Device Manager Recovery Manager · · System Center Operations Manager · SAP · System Center Service Manager ERP · System Center Virtual Machine Manager NetWeaver Team Foundation Server Portal Visual Studio Virtual Server Adobe Windows Azure Acrobat Connect Pro Windows Server family Flash Media Server · Windows Server Hyper-V InDesign Windows Server Remote Desktop Services · ColdFusion Windows Server Update Services · Other Windows Storage Server CA eHealth IBM E-Business Suite FileNet ANGEL Learning Lotus Domino, iNotes Blackboard Lotus Sametime SunGard IntelliSUITE Tivoli Monitoring SunGard Higher Education Tivoli OMNIbus ...and more. Tivoli Orchestrator Tivoli Service Automation Manager WebSphere Server 3 DATASHEET BIG-IP Local Traffic Manager Reduced Server Load BIG-IP LTM provides extensive connection management as well as TCP and content offloading capabilities that optimize server performance and dramatically speed page load times. Content transformation BIG-IP LTM provides a comprehensive solution to offload many burdensome or repetitious functions onto a centralized and high-powered network device. SSL, compression, and many other BIG-IP LTM functions provide a complete content transformation gateway to redirect, insert, or holistically transform application content for effective and efficient application integration. OneConnect ™ F5 OneConnect aggregates millions of requests into hundreds of server-side connections, ensuring they are handled efficiently by the back-end system increasing server capacity by up to 60 percent. Fast cache Intelligent caching functionality provides tremendous cost savings by offloading repetitive traffic from web and application servers, increasing server capacity up to 9x. It’s also the only solution that offers multi-store caching to manage distinct cache repositories per application or department, delivering precise and intelligent control for priority applications. SSL acceleration and offload Every BIG-IP LTM device provides hardware-accelerated SSL encryption taking the burden of SSL off of the application servers. By accelerating setup and bulk encryption, organizations can migrate 100 percent of their communications to SSL using more secure ciphers with virtually no application performance penalty or bottlenecks. TCP connection queuing BIG-IP LTM provides the ability to queue connection requests that exceed the connection limit for a pool, pool member, or node. Consequently, instead of connection requests being dropped, they reside within a queue in accordance with defined conditions until capacity becomes available. Optimized Applications BIG-IP LTM provides a highly targeted, centralized, and efficient means for reducing traffic volumes and minimizing the effect of Internet latency and client connection bottlenecks on application performance. Application-centric configuration and analytics ensure optimized application performance. SPDY gateway* SPDY is an emerging application layer protocol developed by Google that augments HTTP by improving the inefficiencies related to connection management and data transfer, with the goal of improved performance. It supports multiple streams within a single TCP connection, compresses the HTTP headers, and allows for prioritization of requests. 4 DATASHEET BIG-IP Local Traffic Manager Because requests are interleaved on a single channel, the efficiency of TCP is much higher; fewer network connections need to be made, and fewer, but more densely packed packets are issued. These benefits specifically help in the mobile use case, given the typical slower mobile connection. F5 provides a SPDY gateway to convert SPDY requests to HTTP to backend web servers. This takes advantage of the optimizations without requiring disruptive and potentially costly upgrades to application infrastructure. *This early access feature requires separate license. Intelligent application switching Because BIG-IP LTM has the unique ability to read all IP applications, it can switch and persist on information unique to a specific vendor’s application server (Microsoft, IBM, Oracle, SUN, and more); XML data for web services applications; or custom values indicative to mobile/ wireless applications. Your organization can achieve greater reliability and scalability thanks to the ability of BIG-IP LTM to switch, log, and persist in the payload or stream. You also have extraordinary flexibility to solve your organization’s application delivery challenges using the ® F5 iRules scripting language. Intelligent compression Compression accelerates application performance as much as 3x while reducing bandwidth utilization by up to 80 percent. BIG-IP LTM condenses HTTP traffic using industry-standard gzip and DEFLATE compression algorithms, reduces bandwidth consumption and user download times over slower/low bandwidth connections. This provides rich support for compressing a variety of file types, including HTTP, XML, JavaScript, J2EE applications, and many others. Flexible L7 QoS Rate Shaping You can ensure optimal application performance by allocating bandwidth for higher- priority applications, controlling traffic spikes, and prioritizing traffic based on any L4 or L7 parameter. TCP Express ™ The highly optimized TCP/IP stack in BIG-IP LTM, called TCP Express, combines cutting- edge TCP/IP techniques and improvements in the latest RFCs with numerous improvements and extensions developed by F5 to minimize the effects of congestion, packet loss, and recovery. Since BIG-IP LTM is a full proxy device, TCP Express can shield and transparently optimize older or non-compliant TCP stacks that may be running on servers or clients. This then delivers up to a 2x performance gain for users and a 4x improvement in bandwidth efficiency, while reducing the connection load on your servers. iSessions As the foundation for data center-to-data center communication, iSessions secure and accelerate data traveling over the WAN. Any two BIG-IP LTM devices can be deployed symmetrically to create a site-to-site secure connection to improve transfer rates, improve bandwidth efficiency, and prioritize business-critical traffic. BIG-IP WAN Optimization Manager (add-on module) ® BIG-IP WAN Optimization Manager™ (WOM) optimizes traffic across the WAN to accelerate data replication and back-up. BIG-IP WOM makes use of adaptive compression, data deduplication, protocol acceleration, and other technologies to effectively utilize bandwidth and maximize throughput. 5 DATASHEET BIG-IP Local Traffic Manager BIG-IP WebAccelerator (add-on module) The most powerful web application acceleration technology for Microsoft SharePoint, SAP, ® ™ Oracle Portal, enterprise web applications, and e-commerce sites. BIG-IP WebAccelerator significantly increases the performance of web applications and improves the user experience in remote office and mobile deployments. It lowers costs through server and data center consolidation, resulting in reduced software licenses, management, power consumption, and complexity. BIG-IP WebAccelerator is also the first solution to provide robust acceleration for web content via SSL. Secure Applications From network firewall and protocol-level security to application attack filtering, BIG-IP LTM deploys a suite of security services to protect your most precious resources—the applications that run your business. Network firewall BIG-IP LTM provides native network firewall services to deliver stateful packet inspection ® to protect data center resources. It is built on the F5 TMOS full proxy architecture, which offers tremendous performance, scalability, and customization. Using F5’s event-driven iRules, application, security, and network teams can quickly build new services that inspect, transform, and direct application traffic. BIG-IP LTM is certified by ICSA as a network firewall. DDoS protection BIG-IP LTM acts as an advanced Distributed Denial of Service (DDoS) defense, offering protection from more than 30 attack types, including DoS attacks, TCP, SYN, ICMP, UDP floods, SSL renegotiation, Sloworis, botnets, and other advanced attacks. Features such as ™ SYN Check provide comprehensive SYN flood protection for the servers that sit behind ® the BIG-IP device. BIG-IP LTM uses Dynamic Reaping, an adaptive method for reaping idle connections, to filter out the heaviest attacks while simultaneously delivering uninterrupted service for legitimate connections. Insulation from protocol attacks BIG-IP LTM provides Protocol Sanitization and a Full TCP Termination point that independently manages client and server-side connections, protecting all back-end systems and applications from malicious attacks. Customized application attack filtering Full inspection and event-based policies deliver a greatly enhanced ability to search for, detect, and apply numerous rules to block known L7 attacks. BIG-IP LTM also applies secure application templates to block unknown attacks and attacks targeted at the business logic of the application. Additional layers of security protect against hackers, viruses, and worms, while enabling continuous service to legitimate traffic. Selective encryption BIG-IP LTM delivers the industry’s most comprehensive encryption to holistically, partially, or conditionally encrypt data, enabling secure and optimized communications with a variety of different constituencies. 6 DATASHEET BIG-IP Local Traffic Manager Advanced encryption standard and longer key length support for SSL BIG-IP LTM supports the highest industry-standard AES algorithms with the most secure SSL encryption available on the market, at no additional processing cost. In addition, BIG-IP LTM can handle bit encryption and certificates encrypted with a 4096 length key. SSL forward proxy SSL traffic poses a blind spot to enterprises. SSL forward proxy provides interception of the encrypted traffic, so you gain full visibility and control to inspect outbound SSL traffic. Cookie encryption Cookies and other tokens transparently distributed to legitimate users are encrypted. You gain superior security for all stateful applications (e-commerce, CRP, ERP, and other business-critical applications) and a higher level of user identity trust. Resource cloaking and content security BIG-IP LTM virtualizes and hides all application, server error codes, and real URL references that may provide hackers with clues about infrastructure, services, and their associated vulnerabilities. Sensitive documents or content are prevented from leaving your site. BIG-IP device security F5 ensures BIG-IP device security through various features and a rigorous development process. The optional appliance mode feature “hardens” BIG-IP devices by removing advanced shell (bash) and root level access. Administrative access is available through the TMOS command- line interface (tmsh) and GUI. The Secure Vault feature provides encryption of certificate passwords for enhanced certificate and key protection in environments where hardware FIPS 140-2 support is not required, but additional physical and role-based protection is desired. The F5 design process starts with threat modeling and assessment before a single line of code is developed. The process then includes multiple code reviews, both internal and external penetration testing using industry recognized methods, and full production testing. BIG-IP Access Policy Manager (add-on module) This flexible, high-performance access and security solution provides policy-based, context- aware access to users while simplifying authentication, authorization, and accounting (AAA) management. It includes top-level client authentication of HTTP and other traffic types to OCSP, CRLDP, and TACACS+ directories. BIG-IP Application Security Manager (add-on module) This advanced web application firewall secures web applications and web services from the latest attacks and helps organizations comply with PCI and other industry security standards. BIG-IP Advanced Firewall Manager (add-on module) This high-performance stateful, full-proxy network firewall is designed to guard data centers against incoming threats that enter the network on the most widely deployed protocols— including HTTP/S, SMTP, DNS, and FTP. By aligning firewall policies with the applications 7 DATASHEET BIG-IP Local Traffic Manager they protect, BIG-IP Advanced Firewall Manager (AFM) streamlines application deployment, security, and monitoring. IP Intelligence service (optional feature) F5 BIG-IP Global Delivery Intelligence incorporates external, intelligent services to enhance automated application delivery decisions with better IP intelligence and stronger, context- based security. By identifying IP addresses and security categories associated with malicious activity, the BIG-IP Global Delivery Intelligence IP Intelligence service can incorporate dynamic lists of threatening IP addresses into the BIG-IP platform, adding context to policy decisions. Simple Configuration and Management BIG-IP LTM provides advanced tools that make it easy to deploy and manage while maintaining flexibility and control of your infrastructure. iApps Templates F5 iApps Templates are used to define and tie all related application services and resources to the specific application being deployed. The application service object created provides a contextual view and advanced statistics of those services. These flexible templates enable you to deploy BIG-IP LTM with optimum application-specific configurations in only a few minutes. iApps Templates reduce application delivery deployment times from weeks to hours. Through extensive testing with application vendors, F5 has built a vast knowledge base of best-practice deployments for most popular applications. You can use them by answering a few simple questions about your application. They can also be modified and used for ongoing management through the lifecycle of the application as your business needs change. ™ Advice, sharing, and official F5-developed iApps Templates can be found on DevCentral, the F5 community site for administrators and developers. 8 DATASHEET BIG-IP Local Traffic Manager F5 Analytics F5 Analytics captures application-specific statistics reported at different levels of the service, such as URL, throughput, and server latency, with views per virtual servers, pools, and nodes. This provides more efficient troubleshooting, application visibility for capacity planning, and performance tuning and optimization by monitoring exactly how the application is performing for real users based on application response time, network conditions, and user context. F5 Analytics provides real time application-level statistics, such as throughput per URL, that enable efficient troubleshooting, capacity planning, and performance optimization. Thresholds can be set for some of the statistics, and an alert can be delivered via syslog, SNMP, or email when the threshold is exceeded. Analytics are configurable through the templates, with the option to export the data off-box to a third-party remote logging/reporting engine. Powerful command line shell The TMOS shell, TMSH, reduces training time and simplifies device management with tab completion, in-line help, and a tree-based structure. Automated tasks can be scripted with tool command language (Tcl). BIG-IP system users who are more familiar with other network devices’ commands and syntax can use aliases to translate the shell, enabling administrators to use the syntax they are most comfortable with. System management BIG-IP LTM improves system management through critical features such as multi-boot, warm upgrades, and lights-out management. Administrative domains Administrative domains enable you to design customized partitions and assign varying degrees of administrative rights and views of BIG-IP LTM functions. Administrators can design customized views by service, application owners, or other segmentation scheme, providing management scale and organizational efficiency. 9 DATASHEET BIG-IP Local Traffic Manager Dashboard BIG-IP LTM provides detailed device and traffic statistics to help you better monitor all activities and resources. These statistics include global, per object, per module, TMM CPU utilization per virtual server, profile statistics per virtual server, and CPU and memory statistics per process. The BIG-IP Dashboard provides real-time granular and historical system performance. Centralized Management F5 offers an additional product to gain control and visibility of your entire deployment of multiple BIG-IP devices. Enterprise Manager ™ Enterprise Manager can help you significantly reduce the cost and complexity of managing multiple F5 devices. You gain a single-pane view of your entire application delivery infrastructure and the tools you need to reduce deployment times, eliminate redundant tasks, and efficiently scale your infrastructure to meet your business needs. Enterprise Manager collects device and traffic statistics from BIG-IP LTM to provide comprehensive visibility into device health and application traffic. Architecture The unified architecture of the BIG-IP system gives you application intelligence and flexibility to control application delivery without creating traffic bottlenecks. TMOS At the heart of BIG-IP LTM is the TMOS operating system that provides a unified system for optimal application delivery, giving you total visibility, scalability, and control across all services. 10 DATASHEET BIG-IP Local Traffic Manager Fast application proxy With TMOS, BIG-IP LTM efficiently isolates clients from the server-side flows and independently maintains optimal performance for each connecting device, translating communications between systems for improved system or IP application performance. ScaleN architecture ScaleN is an F5 technology that uses horizontal clustering, virtualization, and on-demand scaling capabilities to enable more efficient, elastic, and multi-tenant solutions for data centers, clouds, and hybrid deployments. ScaleN breaks away from traditional infrastructure limitations and offers multiple scalability and consolidation models to help organizations meet their specific business needs. This on-demand approach eliminates costly over-provisioning methods used in the past to ensure enough capacity was on hand to meet sudden spikes in demand. It also improves resource utilization to deliver a better return on investment. F5 ScaleN uses three deployment models to give you ultimate flexibility and scalability: • Horizontal clustering. Increase capacity by adding BIG-IP resources through an all- active approach. Horizontal clustering enables you to scale beyond the traditional device pair to eliminate the need for idle and costly standby resources. You get the flexibility to leverage any combination of physical or virtual BIG-IP platforms for data centers, clouds, and hybrid deployments. Application Service Clustering provides application-level and service-level control and failover to deliver industry-leading availability. Workloads can be moved across a cluster of BIG-IP instances without interrupting other services and can be scaled to meet the business demand. Device Service Clustering gives you the ability to group an array of BIG-IP devices to scale your infrastructure to up to 32 active nodes. This ensures a consistent device configuration that simplifies operations. • Virtualization. Isolate and protect tenants by virtualizing your Application Delivery Controller (ADC) services with a multi-tenant architecture that supports a variety of BIG-IP versions and product modules on a single device. This multi-tenant architecture enables consolidation through both administrative and network isolation to support hundreds of tenants. Isolation ensures security and protects from oversubscription and inadvertent changes. • On-demand scaling. Increase resource capacity with on-demand scaling, available with the F5 VIPRION hardware platform. You can simply add more power to your existing infrastructure instead of adding more devices. VIPRION hardware provides true linear scalability through modular blades. As blades are added for more power, they are automatically available to the system, with no configuration or changes needed. iRules and Universal Inspection Engine TMOS incorporates F5’s customizable iRules, a TCL-based scripting language to control the behavior of BIG-IP devices, and Universal Inspection Engine to provide unprecedented control over how to handle application traffic within the application transaction or flow. With complete payload inspection and transformation capabilities, event-driven iRules, and session-aware switching, BIG-IP LTM offers you the most intelligent control point to address diverse application delivery issues at network speeds. 11 DATASHEET BIG-IP Local Traffic Manager iControl ® The F5 iControl API and SDK help automate communications between third-party applications and BIG-IP LTM, removing the need for manual intervention. iControl supports a true publish/subscribe model, which reduces network overhead and improves the performance of applications that integrate with BIG-IP LTM through the iControl interface. For most applications, this can reduce network bandwidth and processing time on both the client and the server. IPv6 Gateway (NAT64 support) This feature provides complete IP transformation and load balancing capabilities between v4 and v6 networks. In addition to working with native IPv6 networks, F5 also supports the DNS64 and NAT64 standards for effective IPv4 to IPv6 translation. It can help you make user migration and the pooling of mixed IPv4 and IPv6 host resources manageable, cost-effective, and possible. Layer 2 protocols BIG-IP LTM supports basic layer 2 protocols: • STP, MSTP, RSTP • Link aggregation • VLAN tagging • QoS/ToS • Third-party MIB support: all default Net-SNMP High speed logging BIG-IP LTM has the ability to pass TCP or UDP log traffic at extremely high rates. Support for both local and external (off-box) logging enables you to centralize the data in third-party logging engines and meet security and compliance requirements. High speed logging (HSL) is configurable using the GUI and supports the W3C extended log format. Advanced Routing (add-on module) Support for diverse routing protocols enables BIG-IP systems to share routing information with other devices for better interoperability. The following protocols are supported: Border Gateway Protocol (BGP-4, BGP-4+ [IPv6]); Routing Information Protocol (RIPv1, RIPv2, and RIPng [IPv6]); Open Shortest Path First (OSPFv2 & OSPFv3 [IPv6]); and Intermediate System — Intermediate System (IS-IS, IS-IS v6). 12 13 DATASHEET BIG-IP Local Traffic Manager BIG-IP LTM Platforms BIG-IP Local Traffic Manager and the other modules are available on hardware appliances designed specifically for application delivery. See the BIG-IP System Hardware Datasheet for details. 11000 Series 10000 Series 8900 Series 6900 Series 4000 Series 3900 Series 3600 Series 2000 Series 1600 Series BIG-IP LTM VE VIPRION Platforms BIG-IP Local Traffic Manager, Global Traffic Manager, and Application Security Manager are also ® available on the modular VIPRION system. This chassis and blade architecture enables simple scalability as your Application Delivery Network grows. See the VIPRION Datasheet for details. VIPRION 4800 Chassis VIPRION 4480 Chassis VIPRION 2400 Chassis VIPRION 4300 Blade VIPRION 4200 Blade VIPRION 2100 Blade 14 DATASHEET BIG-IP Local Traffic Manager Virtual Platform BIG-IP Local Traffic Manager Virtual Edition (VE) offers flexibility of a virtual BIG-IP system. Supported on several leading hypervisors and selected cloud environments, BIG-IP LTM VE can help meet the needs of your virtualized environment. BIG-IP LTM VE Microsoft Hyper-V for Windows Server 2008 R2 and 2012 Citrix XenServer 5.6 and 6.0 Hypervisors: VMware vSphere Hypervisor 4.0, 4.1, and 5.0, and 5.1 and vCloud Director 1.5 KVM – Linux Kernel 2.6.32 (RHEL 6.2/6.3, CentOS 6.2/6.3) BIG-IP Virtual Edition is also available as an Amazon Machine Image for use within Amazon Web Services. 15 DA DAT TASHEET ASHEET BIG-IP Local T BIG-IP Local Traf raffic Manager fic Manager F5 Services F5 Services offers world-class support, training, and consulting to help you get the most from your F5 investment. Whether it’s providing fast answers to questions, training internal teams, or handling entire implementations from design to deployment, F5 Services can help you achieve IT agility. For more information about F5 Services, contact consulting@f5.com or visit f5.com/services. More Information To learn more about BIG-IP LTM, use the search function on f5.com to find these and other resources. Datasheets BIG-IP System Hardware BIG-IP Local Traffic Manager Virtual Edition White papers Load Balancing 101: Nuts and Bolts Load Balancing 101: The Evolution to Application Delivery Controllers F5 iApps: Moving Application Delivery Beyond the Network The F5 Dynamic Services Model Achieving Enterprise Agility in the Cloud Case studies Rackspace Hosting Links Dedicated Servers to Cloud for Maximum Scalability and Flexibility SaaS Provider RelayHealth Delivers Innovative Healthcare Applications with F5 Solutions Swisscom Provides Safe Internet Access to Schools Using F5 Solutions F5 Networks, Inc. 401 Elliott Avenue West, Seattle, WA 98119 888-882-4447 www.f5.com F5 Networks, Inc. F5 Networks F5 Networks Ltd. F5 Networks Corporate Headquarters Asia-Pacific Europe/Middle-East/Africa Japan K.K. apacinfo@f5.com info@f5.com emeainfo@f5.com f5j-info@f5.com ©2013 F5 Networks, Inc. All rights reserved. F5, F5 Networks, and the F5 logo are trademarks of F5 Networks, Inc. in the U.S. and in certain other countries. Other F5 trademarks are identified at f5.com. Any other products, services, or company names referenced herein may be trademarks of their respective owners with no endorsement or affiliation, express or implied, claimed by F5. CS03-00018 0113

Frequently asked questions

What makes Elite.Parts unique?

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At GID Industrial (Elite.Parts' parent company), we specialize in procuring industrial parts. We know where to find the rare and obsolete equipment that our customers need in order to get back to business. There are other companies who claim to do what we do, but we're confident that our commitment to quality and value is unparalleled in our field.

What kind of warranty will the BIG-IP Local Traffic Manager have?

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Warranties differ by part and by which suppliers we use to procure it for you. Sometimes, a part will be sold as-is and without a warranty. Our specialty, single board computers, tend to receive a one-year warranty.

Which carriers does Elite.Parts work with?

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Elite.Parts can ship via FedEx, UPS, DHL, and USPS. We have accounts with each of them and generally ship using one of those, but we can also ship using your account if you would prefer. However, we can use other carriers if it will be more convenient for you.

Will Elite.Parts sell to me even though I live outside the USA?

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Absolutely! We are happy to serve customers regardless of location. We work with international clients all the time, and we are familiar with shipping to destinations all across the globe.

I have a preferred payment method. Will Elite.Parts accept it?

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All major credit cards are accepted: Visa, MasterCard, Discover, and American Express. We will also accept payment made with wire transfer or PayPal. Checks will only be accepted from customers in the USA. Terms may available for larger orders, upon approval.

Why buy from GID?

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Quality

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Protection

Avoid the dangers of risky trading in the gray market

access

Access

Our network of suppliers is ready and at your disposal

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Maintain legacy systems to prevent costly downtime

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What they say about us

FANTASTIC RESOURCE

star star star star star

One of our top priorities is maintaining our business with precision, and we are constantly looking for affiliates that can help us achieve our goal. With the aid of GID Industrial, our obsolete product management has never been more efficient. They have been a great resource to our company, and have quickly become a go-to supplier on our list!

Bucher Emhart Glass

EXCELLENT SERVICE

star star star star star

With our strict fundamentals and high expectations, we were surprised when we came across GID Industrial and their competitive pricing. When we approached them with our issue, they were incredibly confident in being able to provide us with a seamless solution at the best price for us. GID Industrial quickly understood our needs and provided us with excellent service, as well as fully tested product to ensure what we received would be the right fit for our company.

Fuji

HARD TO FIND A BETTER PROVIDER

star star star star star

Our company provides services to aid in the manufacture of technological products, such as semiconductors and flat panel displays, and often searching for distributors of obsolete product we require can waste time and money. Finding GID Industrial proved to be a great asset to our company, with cost effective solutions and superior knowledge on all of their materials, it’d be hard to find a better provider of obsolete or hard to find products.

Applied Materials

CONSISTENTLY DELIVERS QUALITY SOLUTIONS

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Over the years, the equipment used in our company becomes discontinued, but they’re still of great use to us and our customers. Once these products are no longer available through the manufacturer, finding a reliable, quick supplier is a necessity, and luckily for us, GID Industrial has provided the most trustworthy, quality solutions to our obsolete component needs.

Nidec Vamco

TERRIFIC RESOURCE

star star star star star

This company has been a terrific help to us (I work for Trican Well Service) in sourcing the Micron Ram Memory we needed for our Siemens computers. Great service! And great pricing! I know when the product is shipping and when it will arrive, all the way through the ordering process.

Trican Well Service

GO TO SOURCE

star star star star star

When I can't find an obsolete part, I first call GID and they'll come up with my parts every time. Great customer service and follow up as well. Scott emails me from time to time to touch base and see if we're having trouble finding something.....which is often with our 25 yr old equipment.

ConAgra Foods

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