® ® Polycom SoundPoint IP 321 and 331 Enterprise-grade SIP phones for remarkable value Entry-level IP phones with excellent sound quality, an enterprise-grade feature set and business telephony features. Benefits The SoundPoint IP 321 and 331 are two-line SIP phones that deliver superb sound quality as well as a wide range of supported business telephony features. Excellent Sound Quality The SoundPoint IP 321 phone has a single 10/100 Ethernet port and is Polycom Acoustic Clarity designed for common areas, such as lobbies, hallways, and break rooms, as well Technology enables crystal- as various wall-mounted deployments. The SoundPoint IP 331 phone, with its clear simultaneous hands-free dual-port 10/100 Ethernet switch for LAN and PC connection, presents a cost- conversations as natural as being effective solution for cubicle workers as well as call center operators who use a there “hard” phone in conjunction with a “soft” client running on the PC. 1 Enterprise-Grade F eature Set Superb Sound Quality Two lines, support of shared The SoundPoint IP 321 and 331 phones feature a full-duplex IEEE 1329 Type line presence, 3-way local 1-compliant speakerphone with Polycom’s legendary Acoustic Clarity Technology conferencing, and built-in XML that delivers excellent sound quality and enables noise-free and echo-free microbrowser conversations that are as natural as being there. 1 Efficient Installation and Enterprise-Grade Feature Set Provisioning The SoundPoint IP 321 and 331 phones deliver through an intuitive user Remote, zero-touch provisioning interface a full feature set encompassing both traditional business telephony with support of a variety of servers features such as call hold, park, pick-up, transfer, and three-way local conferencing, and more advanced capabilities such as shared call/bridged line Br oad and Robust appearance, hosts built-in XML microbrowser, and distinctive call treatment. Interoperability Efficient Installation and Provisioning Certified to interoperate with a The SoundPoint IP 321 and 331 phones are engineered to make installation, broad array of SIP call control configuration, and upgrades as simple and efficient as possible. The phones’ platforms to enable open choices standard base stand can be reversed to become a wall mount, eliminating the and innovations while simplifying need for a separate accessory. Built-in IEEE 802.3af PoE circuitry and a dual- provisioning, management and port Ethernet switch (SoundPoint IP 331 phone only) enable flexible deployment support. options and savings on cabling expenses. Make Great Things Happen with Polycom SoundPoint IP 321 and 331 In today’s Internet driven world, the ability to conduct real time communication and collaboration has become critical to an organizations survival. As the market leader in voice, video, data and Web solutions, our award-winning IP telephony and conference technology makes it easy for people to interact and maximize productivity over any network, in just about an environment, anywhere around the globe. That’s why more organizations worldwide use and prefer Polycom IP telephony and application solutions. Because when people work together, great things happen. See how you, too, can achieve great things with the Polycom SoundPoint IP 321 and 331 desktop phones. ® ® Polycom SoundPoint IP 321 and 331 Specifications Lines (Directory Numbers) Other Features • GOST ® • Up to 2 lines with up to 2 calls per line • Interoperability with Microsoft LCS 2005 for • C-tick 3 telephony and presence • CCC Display - Compatibility with Microsoft Office Communicator • 102 x 33 pixel-graphical LCD Safety ® and Windows Messenger 5.1 Clients • CE Mark Feature Keys • Enabled for Polycom Productivity Suite • EN 60950-1 • 3 context-sensitive “soft” keys • Local feature-rich GUI • IEC 60950-1 • 2 line keys with bi-color (red/green) LED • Time and date display • NRTL • 2 feature keys (“Menu” and “Dial”) • User-configurable contact directory and call history • CAB/CSA-C22.2 No. 60950-1-03 • 4-way navigation key cluster with center “Select” key (missed, placed and received) • AS/NZS 60950-1 • 2 volume control keys • Wave file support for call progress tones • Dedicated hold key Operating Conditions • Unicode UTF-8 character support. Multilingual • Dedicated headset key • Temperature: 0 to 40°C (+32 to 104°F) user interface encompassing Danish, Dutch, • Dedicated hands-free speakerphone key • Relative Humidity: 5% to 95%, non-condensing English (Canada/US/UK), French, German, Italian, • Dedicated microphone mute key Storage Temperature Norwegian, Russian, Spanish, Swedish • Headset Compatibility • -40 to +70°C (-40 to +160°F) Protocol Support • Dedicated 2.5-mm headset port compatible with SoundPoint IP 331/321 Comes With: • IETF SIP (RFC 3261 and companion RFCs) most monaural mobile phone headsets • SoundPoint IP 331/321 console Network and Provisioning Hearing Aid Compatibility • Handset with handset cord • SoundPoint IP 331 – two-port 10/100 Mbps • Compliant with ADA Section 508 • Base stand Ethernet switch Recommendations: Subpart B 1194.23 (all) • Network (LAN) cable • SoundPoint IP 321 – single 10/100 Mbps • Hearing Aid Compatible (HAC) handset for • Quick Start Guide Ethernet port magnetic coupling to approved HAC hearing aids • Product registration card • Manual or dynamic host configuration protocol • Compatible with commercially-available TTY adapter Size (DHCP) network setup equipment • 6.7 in x 5.7 in x 6.9 in x 1.4 in • Time and date synchronization using SNTP Audio Features • (17 cm x 14.5 cm x 17.5 cm x 3.5 cm) • FTP / TFTP / HTTP / HTTPS server-based central • Full-duplex hands-free speakerphone with Polycom Weight provisioning for mass deployments • Acoustic Clarity Technology • Provisioning and call server redundancy supported Phone weight: 1.37 lb (0.625 kg) - Type 1 compliant with IEEE 1329 full duplex • Web portal for individual unit configuration standards Part Numbers / UPC Codes • QoS Support – IEEE 802.1p/Q tagging (VLAN), • Frequency response - 300Hz - 3300Hz for handset, SoundPoint IP 331 Layer 3 headset and hands-free speakerphone modes • 2200-12365-025/610807694694 for all markets • TOS, and DSCP • Codecs: G.711 μ/A and G.729A (Annex B) SoundPoint IP 321 • Network Address Translation (NAT) support for • Individual volume settings with visual feedback for • 2200-12360-025/610807690276 for all markets static configuration and “Keep-Alive” SIP signalling each audio path • RTCP support (RFC 1889) Unit Box Dimensions / Weight • Voice activity detection • Event logging • 10 in x 4.2 in x 11.6 in (W x H x D) • Comfort noise fill • Syslog • (25 cm x 10.5 cm x 29.5 cm) • DTMF tone generation / DTMF event RTP payload • Local digit map • 3 lb 4 oz (1.49 kg) • Low-delay audio packet transmission • Hardware diagnostics Master Carton Quantity • Adaptive jitter buffers • Status and statistics reporting • Ten • Packet loss concealment 1 Security • Acoustic echo cancellation Country of Origin • Transport Layer Security (TLS) • Background noise suppression • Thailand • Encrypted configuration files 1 Call Handling Features Warranty • Digest authentication • Shared call / bridged line appearance • 1 year • Password login • Flexible line appearance (one or more line keys can • Support for URL syntax with password for boot be assigned for each line extension) 1. Some of these features need to be supported by an server • Distinctive incoming call treatment / call waiting appropriate call / applications server • HTTPS secure provisioning 2. Please visit http://www.polycom.com/techpartners.htm • Call timer • Support for signed software executables for a list of supported platforms • Call transfer, hold, divert (forward), pickup 3. Requires SIP version 3.1.3 Rev C or higher Power • Called, calling, connected party information 4. Optional AC Adapter 5-packs. Part Numbers / UPC • Built-in, auto-sensing IEEE 802.3af Power over • Local three-way conferencing Codes Ethernet (Class 1) • One-touch speed dial, redial • 2200-17877-001/610807690269 for NA, CALA, 4 • External universal input AC adapter (optional ; • Call waiting Taiwan 24V DC @ 500mA) • Remote missed call notification • 2200-17877-002/610807690276 for Japan • Intercom Approvals • 2200-17877-012/610807690283 for Australia /New Zealand • Automatic off-hook call placement • FCC Part 15 (CFR 47) Class B • 2200-17877-015/610807690290 for UK, Ireland, HK, • Do not disturb function • ICES-003 Class B Singapore, Malaysia • EN55022 Class B • 2200-17877-016/610807693437 for Korea • CISPR22 Class B • 2200-17877-022/610807693444 for China • AS/NZS CISPR 22 Class • 2200-17877-122/610807690306 for India, Europe, • VCCI Class B Rest of the World • EN55024 Class B • EN61000-3-2; EN61000-3-3; EN-61000-6-1 • ROHS compliant • Anatel Polycom Worldwide Headquarters 4750 Willow Road, Pleasanton, CA 94588 1.800.POLYCOM or +1.925.924.6000 www.polycom.com ® © 2010 Polycom, Inc. All rights reserved. POLYCOM , the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom. 1278_0210