Datasheet Media Gateway ® Dialogic 1000 Media Gateway Series ® The Dialogic 1000 Media Gateway Series (DMG1000 Gateways) allows for a well-planned, phased migration to an IP network, making the gateways a smart solution for enterprises looking to enhance their legacy PBX equipment with new VoIP access and applications. Connected between a PBX or a digital handset and a LAN or WAN, the DMG1000 Gateways convert proprietary digital PBX messages into a format suitable for transmission over standard IP networks. Features Benefits Suitable for small to medium enterprises and easy to install, Protects investment in legacy telecommunications equipment configure, and maintain and allows a controlled migration to IP technology Compatible with a variety of popular PBX manufacturers including Alcatel, Avaya, Ericsson, Fujitsu, Mitel, NEC, Nortel, and Siemens Designed, developed, and tested in Dialogic’s state-of-the-art Ideally suited for Enterprise Unified Messaging applications ® PBX lab and optimized for use in an Enterprise environment (tested and certified with Microsoft Exchange Server UM) Support for IP load balancing and IP fault tolerance Allows the ability for inbound (TDM-to-IP) calls to round-robin between available media servers and automatically routes calls away from unresponsive media or proxy servers ® Seamless interoperability with Dialogic HMP Software Provides the options for customers to build enhanced applications on top of base gateway and PBX functions Supports configuration via serial, telnet, and a web browser Easy to install, configure, debug, and maintain including context-sensitive help IP security features include TLS, SRTP, and HTTPS Enables secure communications for SIP messages via TLS, for media stream via SRTP, and for web interface via HTTPS Applications • Centralized VoIP and FoIP application servers, including IP-based voice mail and unified messaging • IVR and announcements • IP PBX • VoIP extension to branch offices • Contact centers ® Datasheet Dialogic 1000 Media Gateway Series Specific PBX digital network interface gateway units are compatible with the PBXs listed in Table 1. Units are specified by product code for convenient ordering. Older product code equivalents are provided in parentheses for reference. Manufacturer Models Software Version Product Code Avaya DEFINITY G3 Version 3 or greater DMG1008DNIW S8100, S8300, S8700, and S8710 Communications Manager SW V2.0 or greater (PIMG80DNIW) Legend Release 7.0 or greater DMG1008LSW (PIMG80LSW) Magix Release 2.0 or greater DMG1008DNIW PIMG80DNIW Mitel SX-200D, SX-200 Light, SX-2000 Lightware Release 17 or greater DMG1008MTLDNIW Light, SX-2000 S, and SX-2000 VS (PIMG80MTLDNIW) NEC 2000 IPS Release 8.2 or greater DMG1008DNIW 2400 IMG Release 7400 or greater (PIMG80DNIW) 2400 IMX Release 5200 Dec. 92 1b or greater 2400 IPX Release V.17 issue 3.46.001 or greater Nortel Meridian 1 – Option 11, 21, 21A, Release 15 or greater and options 19 and 46 DMG1008DNIW 51, 61, 71, and 81 are required (PIMG80DNIW) Meridian SL1 – Generic X11 Release 15 or greater and options 19 and 46 are required Nortel Communication Server – Release V3.0 or greater 1000E, 1000M, and 1000S Norstar 8X24 DR5 Release 1.2 or greater Norstar MICS Release 4.5 or greater Siemens Hicom 300E CS Release 9006.4 or greater DMG1008DNIW (Note: North American software load only) (PIMG80DNIW) Hicom 300E Release 2.0 or greater DMG1008LSW (Note: EU software load only) (PIMG80DNIW) or DMG1008LSW (PIMG80LSW) 8000 Release 80003 or greater DMG1008RLMDNIW 9000 Any release (PIMG80RLMDNIW) 9751 Any release of 9005 Release 9006.3 or greater; Release 9006.4 or greater is required for end-to-end signaling Various Including Alcatel, Avaya, Ericsson, DMG1008LSW Fujitsu, Mitel, Siemens, etc., through (PIMG80LSW) or analog port and/or serial port integration DMG1004LSW Cables are not included. Each unit requires one Ethernet cable per unit and one RJ-11 cable per PBX channel. Table 1. PBX Digital Network Interface PBX Compatibility 2 ® Dialogic 1000 Media Gateway Series Datasheet • Enhanced voice processing – Supports a variety of Functional Description compression algorithms, including G.711 A-law and The DMG1000 Gateways each contain eight digital µ-law, G.723.1, and G.729AB PBX emulation interfaces and a 10/100 BaseT Ethernet connection for connecting to a LAN. An analog loop • T.38 Fax over Internet Protocol (FoIP) – Emulation start unit designed for voice mail and unified messaging units transcode fax from T.30 fax protocol, supporting V.17, V.21, V.27, and V.29 modulation schemes, to applications is also available to connect to PBXs that T.38 for transmission over a packet network do not have an appropriate digital interface. The analog loop start unit supports integration via in-band signaling • Hot swap – Allows gateway units to be added or (DTMF or FSK) or serial protocols (SMDI, MCI, and removed without affecting other gateway units MD-110). • Web server interface – Each gateway unit is delivered The DMG1000 Gateways provide a simple, cost- with a web server interface, allowing configuration and effective transition to voice and data convergence for software upgrades via a web browser enterprises with PBXs. Connected externally, they offer Configurations an IP solution that works with current legacy equipment. The DMG1000 Gateways can be used to connect IP They support SIP-based applications as well as T.38 for telephones to a legacy PBX, integrate network-hosted fax transmissions over IP (FoIP). applications with the PBX, extend the PBX to branch Gateway unit features include: offices, and integrate various voice and call processing • Voice over Internet Protocol (VoIP) – Supports SIP per capabilities in an enterprise LAN or WAN environment. RFC 3261. Uses Real-time Transport Protocol/Real- Using exclusive PBX network interfaces (emulating), Time Control Protocol (RTP/RTCP) for delivery of these media gateway appliances provide exceptional IP to voice over the LAN or WAN PBX integration capabilities to protect an investment in legacy telecom equipment. • IP security — Supports TLS for SIP messages, SRTP for media stream, and HTTPS for web interface Figures 1 and 2 provide sample configurations. PSTN SIP Application Proprietary Digital Server with Fax Telephone Set SIP 8 Digital Lines Soft Phone PBX SIP ® Dialogic 1000 Media Gateway Series Telephone Set (Emulating) Corporate Office LAN Figure 1. IP-Enabled PBX in Communication with SIP Devices over a LAN 3 ® Datasheet Dialogic 1000 Media Gateway Series LAN PSTN Proprietary Digital Branch Office Telephone Set Router Router 8 Digital Lines SIP Telephone Sets LAN LAN ® Dialogic 1000 Media PBX Gateway Series (Emulating) Corporate Office SIP Telephone Set Figure 2. IP-Enabled PBX in Communication with SIP Devices at a Branch Office over a WAN Call Routing The DMG1000 Gateways route calls from the switched network to a VoIP destination on the IP network. Conversely, it routes calls from the IP network through a switch port to a destination telephone number on the switched network. The DMG1000 Gateways support the following call routing options: • User-configurable list of VoIP servers • IP load balancing • IP fault tolerance • TDM-to-TDM Ready Port Status Link 1 2 3 4 5 6 7 8 Data Figure 3. DMG1000 Gateways Front Panel Physical Description Figure 3 shows the LEDs on the front panel, which reflects the status of the unit, Ethernet, and PBX telephony ports. Ready – Shows overall unit status Link – Shows the unit’s Ethernet status Data – Shows the unit’s Ethernet RTP activity Port Status 1–8 – Shows the unit’s PBX link status for each TDM port 4 ® Dialogic 1000 Media Gateway Series Datasheet TX RX FULL 1QD 1 2 3 4 5 6 7 8 DC Power Diagnostics PBX Ports LAN Reset Figure 4. DMG1000 Gateways Rear Panel The back panel (Figure 4) contains both interfaces and indicators. Interfaces DC power Serial port for diagnostics or serial protocol support 4 or 8 telephony ports Ethernet port Reset switch Status Indicators 10/100BaseT Full/half duplex RX/TX traffic Ethernet link state Ethernet collision 5 ® Datasheet Dialogic 1000 Media Gateway Series Technical Specifications PBX Interface Number of ports 4 and 8 port analog units, and 8 port Digital PBX emulation units Use multiple gateway units for higher port counts Connectors 8 shielded female RJ-45 jacks Network Interface 10/100 Base-T Ethernet LAN port Connector 1 shielded female RJ-45 jack for LAN VoIP Protocols SIP per RFC 3261 RTP/RTCP for delivery of voice FoIP Protocol T.38 FoIP Emulation units transcode fax from T.30 fax protocol, supporting V.17, V.21, V.27, and V.29 modulation schemes, to T.38 for transmission over a packet network Voice Support G.711 µ-Law and A-Law, G.723.1, G.729AB Silence suppression with comfort noise G.168 automatic echo cancellation Call Progress Analysis (CPA), including Positive Voice Detection, Positive Answering Machine Detection (PAMD), DTMF detection, and fax tone detection Quality of Service Type of Service (ToS) IP precedence Configuration and Management SNMP v1 Read-only for alarm reporting Web GUI With context-sensitive Help facility Telnet BOOTP client and TFTP client Built-in Call Routing User configuration list of VoIP endpoints IP load balancing IP fault tolerance Supports configuration of a backup SIP proxy server IP Security TLS for SIP messages SRTP for media stream HTTPS for web interface Power Requirements Line voltage 90 VAC to 264 VAC Frequency 47 Hz to 63 Hz 6 ® Dialogic 1000 Media Gateway Series Datasheet Technical Specifications (cont.) Physical Dimensions Length 10 in. (25.4 cm) Width 9.5 in. (24.1 cm) Height 2.1 in. (5.3 cm) Weight Approximately 2.5 lbs. (1.13 kg) Environmental Requirements Operating temperature 32ºF to 122ºF (0ºC to 40ºC) Non-operating temperature –4ºF to 158ºF (–20ºC to 70ºC) Approvals Safety Canada CAN/CSA 60950, third edition European Union EN 60950 United States ANSI/UL 60950, third edition EMC European Union EN 55022-1998 Class B Canada IC ES-003 Class B United States FCC Part 15 Class B Telecommunications European Union EN 55024:1998 Canada IC CS03, Issue 7 United States FCC Part 68 Country-specific Approvals Global product approvals database at http://www.dialogic.com/declarations Hazardous Substances RoHS compliance information at http://www.dialogic.com/rohs Reliability/Warranty Estimated MTBF Five years Warranty Warranty information at http://www.dialogic.com/warranties Ordering Information ® Dialogic Product Order Code Description DMG1004LSW 310-877 Analog FXO, 4 ports DMG1008LSW 884-214 Analog FXO, 8 ports DMG1008DNIW 884-211 Digital PBX Emulation, 8 ports (Avaya, Nortel, NEC, Siemens) DMG1008MTLDNIW 884-212 Digital PBX Emulation, 8 ports (Mitel) DMG1008RLMDNIW 884-213 Digital PBX Emulation, 8 ports (Rolm) 7 ® To learn about Dialogic products, go to www.dialogic.com. 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