SERVICE AND SUPPORT

801009-00 After hrs. Field Eng. on-site supp. for cust. w/a srv. agreement. Min. of 4 hrs. incls. T&E in USA only. NOTE: Price i... ALCATEL-LUCENT

801179-00 4635TE635 day advanced course designed to provide the knowledge and tools necessary for the Student to load, configure,... ALCATEL-LUCENT

801180-00 CTI0TE1013 day course providing the basic knowledge for the customer to customize applications for their own use with th... ALCATEL-LUCENT

801191-00 4400TE87Integrated Automated Attendant 2 day course to install, setup, enable & manage the Integrated Automated Attendan... ALCATEL-LUCENT

801192-00 4626TE100 Ccivr Basic 5 day course to install, enable, and configure an Alcatel 4625 application. ALCATEL-LUCENT

801193-00 4625TE101Ccivr Advanced 5 day course to be able to conceptualize, create and maintain a complex, advanced installation o... ALCATEL-LUCENT

801194-00 4635TE613 day course to install, setup, enable, and manage the 4635 Visual Messenger application. ALCATEL-LUCENT

801196-00 AP00TE83Personal Wireless Telecommunication (PWT) 3 day course to be able to describe, manage, & maintain a PWT system o... ALCATEL-LUCENT

801199-00 4980TE1005 day 4980 Expert Course which provides the attendee with the basic knowledge to install & configure the 4980 C... ALCATEL-LUCENT

801268-00 Project Manager to ensure the attainment of project objectives: Network function, Costs, Schedule, Customer Satisfaction... ALCATEL-LUCENT

801352-00 1 week Presales course that enables the SE to describe the functionality and services of a stand-alone OmniPCX 4400.Chan... ALCATEL-LUCENT

801353-00 1 week Presales course that enables the SE to describe OmniPCX 4400 functionality and services in a network configuratio... ALCATEL-LUCENT

801354-00 1 week Presales course that enables the SE to describe capabilities & services of a Call Center to support a business an... ALCATEL-LUCENT

801355-00 1 week Presales course that enables the SE to supply solutions to Call Center and CTI complex offersChanged from PS00TE2... ALCATEL-LUCENT

801362-00 3-day Hotel/Hospital Applications installation and configuration course. ALCATEL-LUCENT

801364-00 5-day Advanced Call Routing Application installation and configuration course. ALCATEL-LUCENT

801366-00 5-day Basic OmniPCX 4400, 4760 Network Management Application installation and configuration course. Install and put in... ALCATEL-LUCENT

801369-00 3-day Train the Traner course provides the knowledge necessary to provide end-user customer courses on Agent Skills Mana... ALCATEL-LUCENT

801370-00 Ccivr Expert 3 day course to be able to conceptualize, create and maintain a complex, advanced installation of a 4625. ALCATEL-LUCENT

801372-00 5-day Train the Trainer course provides the knowledge necessary to provide end-user customer courses on configuration of... ALCATEL-LUCENT

801373-00 3-day Train the trainer course provides the knowledge necessary to provide end-user customer courses on configuration of... ALCATEL-LUCENT

801374-00 2-day Train the Trainer course provides the knowledge necessary to provide end-user customer courses on configuration of... ALCATEL-LUCENT

801375-00 2-day Train the Trainer course provides the knowledge necessary to provide end-user customer courses on configuration of... ALCATEL-LUCENT

801376-00 2-day Train the Trainer course provides the knowledge necessary to provide end-user customer courses on configuration of... ALCATEL-LUCENT

801377-00 5-day Train the Trainer course provides the knowledge necessary to provide end-user customer courses on OmniPCX release... ALCATEL-LUCENT

801422-00 On site Field Eng. Supp. For customer without service agreement. Min. 4hrs incls. T&E in USA only. Note: Only sold outsi... ALCATEL-LUCENT

801446-00 5 day Train the Trainer course provides the knowledge necessary to provide end - user customer courses on basic Phone N... ALCATEL-LUCENT

801447-00 5 day Train the Trainer course provides the knowledge necessary to provide end - user customer courses on data collecti... ALCATEL-LUCENT

801494-00 After hrs. Field Eng. On-site supp. For customers without a svce. Agreement. Min 4hrs incls.T&E in USA only. Price is i... ALCATEL-LUCENT

801495-00 On-site Field Eng. Supp. For customers with a svce. Agreement. Min. 4hrs incls. T&E in USA only. Note: Svce. Can only be... ALCATEL-LUCENT

801585-00 5-day Expert OmniPCX 4400, 4760 Network Management Application configuration course. to maintain the OmniVista 4760 appl... ALCATEL-LUCENT

801599-00 5 day Call Center Basic Training Course providing the knowledge to install and maintain a simple, standalone, CCD config... ALCATEL-LUCENT

801600-00 5 day Call Center Advanced Training Course providing the knowledge to install and maintain a network CCD configuration,... ALCATEL-LUCENT

801601-00 3 day Presales Call Center Introduction Course providing the knowledge to identify & understand the basic components of... ALCATEL-LUCENT

801705-00 5 day Advanced OmniPCX 4400, 4760 Server Accounting installation and configuration(4760TE400) ALCATEL-LUCENT

801719-00 SHANDS1005 day SmartHands training course provides the entry level Student with the basic knowledge & understanding of t... ALCATEL-LUCENT

801723-00 1 Day OmniPCX 4400 or Enterprise training for up to 12 Students at customer's facility in N.A. Equipment used in class s... ALCATEL-LUCENT

801759-01 EXAM - AQFP 5 AQFP R5 Certification Test to be taken after successful completion of the R5.0 OmniPCX 4400 OPCXTE120 Stan... ALCATEL-LUCENT

801760-01 EXAM - ACFE 5 ACFE R5 Certification Test to be taken after successful completion of the R5.0 OmniPCX 4400 OPCXTE123 Adva... ALCATEL-LUCENT

801779-00 Condensed Five Day class covering information in the PS00TE510 OmniPCX 4400 Enterprise Ux to Enterprise Lx update course... ALCATEL-LUCENT

801790-00 CCDOTE109 ACSE 10 day CCinternet course. Replacement course for CCmail & CCweb. ALCATEL-LUCENT

801792-00 ECC0TE0015 day classroom eCC MySoftphone & 4980 Expert Course that will offer training on set up, configuration, and tro... ALCATEL-LUCENT

801793-00 ECC0TE0022 day classroom eCC MySoftphone Upgrade Course that will offer additional upgraded training on set up,configura... ALCATEL-LUCENT

801794-00 ENTPTEB402 day classroom, 7 hour CBT on CD, OmniPCX 4400 to Enterprise (Part 2) course that will offer training on descr... ALCATEL-LUCENT

801816-00 Two day PreSales course to introduce VoIP and the Network Compliance Assessment Tool. Changed from PS00TE071 ALCATEL-LUCENT

801838-00 4 Day, PreSales update course including both the OmniPCX Enterprise R5.1 training and Actis R6.1. Course will provide u... ALCATEL-LUCENT

801840-00 4 Day, RSI/Genesys Solution course including a detailed understanding of the OmniPCX Ennerprise Routing Service Interfac... ALCATEL-LUCENT

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